Why AI can’t replace Career Coaches

Generative AI and the associated apps, tools and platforms, are heralded by many as the most efficient way for busy executives to crunch data, draw insights, elevate their brand and support pivotal career moments such as preparing for interview or creating a new profile

But what is real, what is hype, and what are the risks around trusting generative models to match you with the right opportunity – and to analyse and represent your unique set of talents, experience, attributes and requirements to the wider world, especially potential employers?

There is no doubt that GenAI can and should be used to support any aspect of professional development and career transitions. It is an invaluable resource, able to digest vast amounts of data and present it in a succinct, clear, comprehensible format in seconds. It can look for patterns, analyse current trends, forecast future ones and create highly personalised content.

However the technologies do come with limitations and challenges, so Rialto consultants use them alongside traditional coaching techniques and optimisation of networks, knowledge and experience to support clients looking for new leadership roles.

The Balanced Approach: Integrating AI and Human Coaching

The most successful executive transitions leverage both AI tools and human coaching in complementary ways. This integrated approach ensures executives benefit from technological efficiency while maintaining the authentic human connection essential for navigating complex executive career transitions. The future belongs to leaders who can skilfully combine these resources, using AI to enhance, rather than replace, the human judgment that ultimately drives successful executive journeys.

The time factor involved in mastering new technologies at such crucial and stressful junctures in life can also be an obstacle to their effective use. Hopefully, executives will only be seeking to transition once every five to nine years. Who wants to spend weeks training on specific AI tools for each stage of the journey, when this may be the only time they use those apps in their life? With the current pace of change, the tools will be obsolete or at least unrecognisable by the time the same individuals are back out on the market, all going well.

Luckily, there are experts on hand who know exactly which tools to use and how to use them. No need to reinvent the wheel, far better to just sit at it and drive, with an experienced human co-pilot who can navigate and smooth the way.

Where AI needs the human touch:

While jobseeking apps such as Indeed are useful for entry level jobs, and tools like ResumAI, Rezi, and Teal employ algorithms to analyse executive CVs against industry standards and specific job descriptions, the increasingly exacting, multi-layered processes and stages of executive hiring in this ultra-competitive market demand laser-sharp, sophisticated strategies which must be refined and adapted constantly.

This takes a human touch. emotional intelligence, instinct and delicate nuance that AI simply doesn’t have, at least not yet.

Contextual Understanding AI tools frequently struggle with nuanced industry contexts and organisational cultures. They may fail to recognise that what works in one sector could be inappropriate in another or vice versa. For example, they cannot differentiate tone and language a candidate might use if moving from a creative industry to a financial institution or pick up on the requirements of a generic position in a niche organisation. They may also struggle with cultural sensitivities. Emotional intelligence, instinct and human experience are essential in decision-making.

Authenticity Gaps This is a crucial one. The standardised language generated by AI tools will always undermine the authentic voice that distinguishes truly compelling executive profiles. Technology might be able to magic up what it perceives to be the perfect candidate for a position and help an applicant get through the first sift, especially if the organisation is using AI tools itself to create a longlist from the hundreds of initial inquiries. However recruiters increasingly report detecting AI-generated content that lacks personal perspective and genuine insight.  An AI generator cannot delve into a person’s memory and recall the unique experiences and successes relevant to the requirements of the role that make any individual stand out from the pack. Human coaches excel at building trust, drawing out this buried treasure, understanding individual needs and ensuring that the candidate on paper aligns with the candidate in person. They might use AI with a client to help structure this process, but it takes emotional intelligence and insight to interact in a productive and meaningful way to assess and truly represent an individual’s value proposition.

Strategic Limitations While AI excels at tactical optimisation, it falls short in strategic career guidance. These tools cannot effectively evaluate whether a particular role aligns with an executive’s holistic long-term aspirations, values and life priorities. AI cannot read a person’s character or recognise when they are genuinely lit up over a subject. A mentor or coach works hard to get to ‘really’ know their client and build trust to be able to hold up the mirror and guide them towards a career transition that will ultimately provide fulfilment and ensure continuous professional development. They can think several moves ahead like a chess pro, compared to the limited, chance-based algorithms of AI. AI may suggest openings in the market  and the generic skills being sought but good coaches can narrow down opportunities in the executive market that align with their client’s complex matrix of talents and requirements and support them to understand any gaps in their personal skillsets or experience. Experienced coaches bring extensive networks and relationship capital that open doors to opportunities never posted publicly. These connections frequently lead to the most fitting and rewarding executive placements.

Relationship Dynamics Executive hiring remains fundamentally relationship-driven, with cultural fit and leadership chemistry playing decisive roles. AI tools cannot replicate the human intuition that recognises when a leader will thrive in a particular organisation’s culture. Candidates should seek a more rounded view of the company’s culture, style and hierarchy. Nothing can replace the unedited information passed from human to human with nuance and personal opinions. Executives seeking new opportunities will feel more confident and comforted being able to access insider knowledge and trust their instincts.

The Personalisation Paradox While AI promises personalisation, its reliance on historical data means recommendations often gravitate toward conventional career paths rather than innovative trajectories. Executives seeking transformative roles may find AI guidance constraining rather than liberating. There is no “thinking outside of the box” or ability to assess challenges against opportunities and the individual’s appetite for risk vs need for stability depending on the stage of their career or family responsibilities, for example.

Algorithm Bias AI systems reflect the data they’re trained on, potentially perpetuating existing biases in executive selection. Women and minority executives should be particularly attentive to how AI tools might unintentionally minimise leadership qualities that don’t conform to traditional models. A human coach or mentor can navigate these sensitive issues and help identify unique attributes and how to optimise them.

The Technology Learning Curve Despite their promise, many executive-focused AI tools require significant time investment to use effectively. The learning curve can be steep, particularly for leaders less comfortable with emerging technologies. Executives may find it difficult to navigate the ever-evolving myriad of available options and integrate them into their workflows effectively.  Where time is an individual’s most valuable resource, AI can certainly be a frustrating adversary rather than an invested and trusted advisor.

Adaptive Strategy and Reflective Thinking Executive coaches continuously refine their approach based on subtle cues, market shifts, and emerging opportunities. This adaptability enables the development of dynamic career strategies that AI’s more rigid frameworks cannot replicate. As candidates progress, they gain deeper self-awareness, often adjusting their ambitions or realising they may find greater success and fulfilment on an entirely different path. Having a human mentor to listen, respond, and reflect helps clarify thinking, challenge assumptions, and inspire innovative career approaches. These conversations often lead to breakthrough insights that algorithmic interactions simply cannot generate. The best coaches provide candid feedback about executive blind spots, communication patterns, and leadership presence that AI tools cannot detect. This honest perspective is essential for authentic development and successful transitions.

Perhaps the most crucial element missing from AI, however, is compassion. Try telling Microsoft CoPilot that you didn’t get the job you desperately wanted after six gruelling rounds of interviews. It will generate a handful of practical suggestions in plain English—but what you truly need is a human being who knows you, acknowledges your effort, empathises with the disappointment, and guides you forward with encouragement and insight.

GenAI vs Executive Career Coaching

AI tools and platforms are a valuable addition to the multi-dimensional, structured approach executives should take when navigating executive career transitions. They offer efficiency, data-driven insights, and practical support—but they remain just one piece of the puzzle.

While AI continues to evolve, it still lacks the instinct, emotional intelligence, strategic foresight, and human connection that define truly effective executive career transition support. A great executive coach does more than provide insights, they challenge, mentor, and inspire. They recognise the nuances of each individual’s journey, helping leaders uncover opportunities they might never have considered and navigate setbacks with resilience.

A time may come when AI can fully replicate these qualities, seamlessly integrating empathy, strategic thinking, and creativity into its responses. But for now, the ability to truly understand, adapt, and empower remains uniquely human.

Executives are increasingly using AI platforms to support their professional development and pivotal career moves. These technologies can assist in a multitude of ways, including condensing vast volumes of text into checklists and relevant insights, helping to provide oversight of target companies, key contacts and job descriptions and optimising online networking and personal branding opportunities.

As discussed in our previous blog, Why AI can’t replace Career Coaches, these tools should be used as an aide, however, not a replacement for hard work or where needed collaboration with an experienced coach or mentor. When used in isolation, they can be more of a hindrance than a help, with algorithms narrowing perspectives rather than broadening them. This can lead to a loss of nuance and missed opportunities for meaningful reflection and personal growth. Additionally, applications processed through the same standardised large language models can sound repetitive and robotic, failing to convey the unique attributes and character of the individual.

With these caveats in mind, here is a guide to some of the most popular AI applications executives are exploring—and how to use them effectively.

LinkedIn’s suite of AI tools are increasingly being tested by executives to create content, research potential candidates, and manage professional profiles.  The platform’s AI-powered job recommendations analyse your profile, skills, and network to suggest relevant senior roles. Their Premium AI writing assistant helps craft compelling headlines, “about” sections, and accomplishments that resonate with recruiters. User feedback indicates these tools have dramatically improved profile visibility, with executives reporting up to 40% more views after implementing AI-recommended optimisations. An invaluable start, but relying on LinkedIn alone misses opportunities to access the hidden job market and lacks the emotional intelligence that a human coach can provide and the work that goes into really uncovering aspirations, values and ambitions.

Research: Open source Generative AI platforms such as ChatGPT and Claude will analyse vast amounts of information and, with the right prompts, edit them into succinct checklists and manageable briefings. Executives can reduce the amount of time spent researching target companies, markets, sectors and target contacts. However, they have a tendency to hallucinate, so all facts should be checked before being repeated in job applications or interviews. Poor prompting will provide poor results, possibly leading to crucial information being missed. GenAI cannot take the place of more sophisticated and personal insights from people who work in a company or close to it. What it should be used for is blank-page thinking: pulling together ideas and background for further exploration.

Networking Alternatives or complementary assistants include Nudge and Connectifier which allow executives to leverage their professional networks more effectively during transitions. These platforms identify warm connections within target organisations, suggest relationship-nurturing actions, and highlight networking opportunities.  This capability is particularly valuable for executives looking to pivot into new industries or roles.

However, these tools do not always provide the same invaluable focus that a coach or wider network connections can offer. A coach or trusted contact can suggest networking activities based on direct knowledge of job openings, facilitate warm introductions, and unlock hidden opportunities. Additionally, human coaches bring practical insights, share personal experiences, and provide recommendations on approached based on their experiences and firsthand understanding of different work environments.

Resume and CV AI Optimiser Tools like ResumAI, Rezi, and Teal evaluate content, structure, keyword optimisation, and impact statements. Executives have mentioned that these tools can support with thinking through transferable skills when transitioning between industries or functional areas.  However, these tools should be used only as a source of inspiration rather than a final solution. While they offer general advice based on patterns, they lack the ability to understand the nuances of personal circumstances, including individual experiences, cultural background, and life situation.

Interview Preparation Platforms: InterviewGPT and Yoodli have gained popularity for their ability to simulate interview scenarios and provide personalised feedback. They analyse responses for content strength, delivery clarity, and non-verbal cues. Users praise the convenience of 24/7 practice opportunities and the objective feedback. However, many note that these tools struggle with the nuanced, relationship-driven nature of high-level interviews, where cultural fit and leadership presence are paramount.

Additional platforms such as Comprehensive.io and Aiola can also provide value, offering AI-driven compensation analysis, helping executives understand their market value and negotiate more effectively. These tools assess factors such as industry, location, company size, and specialised expertise to establish realistic compensation targets.

Executive Positioning and Personal Branding Jasper AI, DALL-E and Copy.ai have become go-to resources for executives crafting their personal narratives. These tools assist in generating executive bios, thought leadership article outlines, and social media content and visuals that position leaders in their industry.

While users appreciate the efficiency these platforms provide, they often find them clunky and lacking in nuance. Significant human refinement is required to ensure authenticity and strategic alignment. Additionally, without advanced user expertise, these tools can be time-consuming and frustrating to work with.

Using AI for Executive Career Transition

For those who enjoy the challenge of mastering new technologies, AI-driven platforms can be highly effective in streamlining executive job searches. They help narrow down target positions, provide broad insights into markets, sectors, and organisations, benchmark an individual’s compatibility within those parameters, and identify emerging executive trend

However, these tools can also be time-consuming, frustrating, and inherently flawed. Over-reliance on them may hinder personal growth and limit the achievement of long-term career aspirations. At Rialto, our consultants help clients navigate the complexities of these ever-evolving technologies, integrating them effectively into a holistic, future-focused career strategy as part of our comprehensive executive transition services.  Our team also provide the emotional intelligence, contextual understanding, strategic guidance, networking connections, and long-term relationship-building that are crucial for a truly successful

Over the past decade the Rialto team have successfully assisted more than 7,500 senior executives accelerate their career trajectories. If you are seeking structured, expert support for your current or planned executive transition, ongoing professional development, career strategy, or organisational change initiatives, including Gen AI adoption, contact us for a free, confidential consultation.

The leadership landscape is undergoing profound transformation, shaped by rapid advancements in AI, shifting global markets, and evolving employee expectations. However, one of the most significant yet often overlooked transitions is the generational shift in leadership. As an increasing number of Baby Boomers (1946-1964) contemplate options for retirement, Gen X (1965-1980) is stepping into top leadership roles, while ambitious Millennials (1981-1996) and the ever-assertive Gen Z (1997-2012) rise through the ranks, eager to redefine leadership for a new era.

Each generation brings distinct values, leadership styles, and expectations, shaped by the historical, cultural, and technological influences of their formative years. The challenge for today’s organisations is not only to manage these differences but to create a workplace where these diverse perspectives fuel innovation, collaboration, and sustained success.

HR leaders and executives must navigate the complex interplay of experience, ambition, and technological disruption, balancing the wisdom of seasoned leaders with the fresh insights of younger generations. This requires an adaptive approach to leadership development, succession planning, and workplace culture. Notably, the youngest Baby Boomers turned 60 in 2024—the average age of senior leadership in the UK, particularly for non-executive directors. Executive board directors tend to be slightly younger, averaging around 55. With approximately 11,200 people across the country turning 65 each day, and over a third of UK Boomers planning to work beyond the state retirement age of 66, organisations must prepare for a significant generational shift at the top.

Forward-thinking organisations will be those that harness the strengths of each generation, fostering inclusive leadership pipelines and leveraging intergenerational collaboration as a competitive advantage.  To earn the respect, loyalty, and engagement of a multigenerational workforce, today’s leaders—regardless of their generation—must be adaptable, self-aware, and capable of tailoring their leadership approach to different contexts. Understanding how personal leadership styles impact those significantly older or younger will be key to fostering a cohesive and high-performing workplace.

Let’s explore the defining characteristics of each generation, the leadership styles they bring to the table, with a caveat that these are generalisations, and the proposed strategies that can help bridge generational divides to build a resilient, future-ready workforce.

Baby Boomers: 1946-1964

(US President Donald Trump, Jeff Bezos Amazon, Bill Gates Microsoft, UK PM Sir Keir Starmer)

The biggest generation, as the name suggests, born into a post-Second World War economic boom, alongside growing tensions between Communism and capitalism. In the West, governments prioritised national growth and individual accumulation of wealth while the expanding middle classes and their increased spending power saw a surge in the leisure and services industries. The Boomers oversaw the first high-tech revolution with the invention of user-friendly computers, the internet, space exploration and incredible medical advances; they challenged the authority of the establishment through the countercultural movement, and expanded the horizons of the ordinary family to every corner of the planet through culture and travel.

Leadership style: Research shows Boomers are more likely to be workaholics, striving for personal reputational and financial success. They respect the rule of authority and feel most comfortable in traditional transparent, vertical hierarchical structures. They may tend towards being fairly autocratic in their leadership style, seeking minimal feedback or advice and allowing functions and departments to work in silos. They value formal education and qualifications, preferably from prestigious institutions such as Oxbridge or Ivy League, and favour networking in person.

Strengths: They understand traditional markets, customs and practices, and use their experience to anticipate challenges, responding with cool rationality and caution. They will have built up strong and valuable networks and partnerships which can strengthen any organisation. They are more likely to feel that their identity is tied in with that of their company and their resilience, combined with loyalty and a desire for stability during the last years of their careers, means they will often endure or navigate through any difficulties as they seek to shore up their own legacies through continuing success.

Weaknesses: That autocratic, hierarchical style may not chime well with younger generations. Some Boomers need to be encouraged to better appreciate the potential contributions of thrusting younger employees and not be put off by their directness, which could be mistaken for callowness. They may need encouragement to make themselves more approachable and to open two-way communication through digital channels such as social media. Some older leaders looking towards retirement may feel undermined or intimidated by the march of AI and data-driven technologies into decision-making territory, though that is something of a generalisation and it is important to recognise the grandfathers of the tech revolution mainly hailed from this generation.

How to manage Boomers: They have a unique set of skills, experience and contacts essential to any organisation. To attract and retain Boomers, focus on healthcare, offer the flexibility of part-time or consultancy roles, generous retirement propositions and financial planning support. It may be worth investing in continuous leadership development to help them stay relevant, develop their digital profiles and build confidence with new technologies. Set up mentoring models to help pass on their experience and wisdom and maintain a sense of belonging. Consider face-to-face communication over digital where possible. They will particularly appreciate formal and public recognition of their successes via awards, pay rises and job titles. While Boomers can generally be trusted to manage themselves, HR might want to help them work on softening their own leadership style to enact cultural change from the top, down, and ensure more cohesive collaboration, sharing of insights and networks, and a welcoming, nurturing environment for younger, up and coming talent. Open office doors or open planning and town hall meetings can help foster a sense of transparency, community and belonging.

Generation X: 1965–1980

(Elon Musk Tesla and X, Sundar Pichai Google, Lisa Su AMD)

The oft-forgotten middle child, Generation X is focused on balancing work with lifestyle and family. They have lived through the Cold War and seen the collapse of Communism as well as the downsides of rampant capitalism – the recession and 2007 stock market crash, growing poverty gap and environmental cost of unchecked industrial growth. They tend to have more of a conscience about their impact on the rest of the world and principles of equality, diversity and inclusion than their older counterparts. The median age of General and Operations Managers is around 44, putting them firmly in the middle of Gen X.

Leadership style: Research has found Gen X leaders to be pragmatic, results-orientated, adaptable, and focused on autonomy, valuing self-reliance and independent work rather than adherence to protocols and processes. They tend to prefer a collaborative environment while creating space for delegated individuals to manage their own tasks effectively, bridging the gap between the hierarchical structures favoured by Boomers and the flatter organisational hierarchies preferred by younger workers. They are more sceptical and questioning of authority than their older peers.

Strengths: As the inter-generational facilitators, Gen X tend to be strong communicators, able to relate to others and foster collaboration. They are appreciated as managers for their transparency, generosity, decency, fairness and willingness to listen. They can be the most reliable workers. They can engender trust and respect from younger workers by seeking to rule through influence and encouragement while respecting and honouring the structures and processes preferred by Boomers. They can provide supportive, anchoring roles while preparing to step up into the vacancies left by retiring executives.

Weaknesses: Not strictly a weakness, they may see hard work as a means to a more comfortable life rather than being driven by ego or ambition. Their enthusiasm and engagement may be compromised by feeling somewhat under-valued, being sandwiched between the self-serving and self-assured leaders above and the unabashed attention seekers being elevated ahead of them from below.

How to manage Gen X: Delegate effectively, give them ownership of projects with clear expectations and provide meaningful feedback. Demonstrate commitment and appreciation by investing in their professional development, opening pathways to promotion and achievable rewards as incentives. Ensure they feel seen and put them very much at the centre of the AI revolution by supporting their continuous learning. (Older X-ers started work on typewriters so may need a bit more hand-holding through AI-led transformation.) Gen X will also be motivated by generous pension and health benefits. They may be managing children and caring for parents, so offering flexibility and compassion will foster loyalty and productivity. Using them as mediators and mentors can be mutually beneficial, allowing them to share the wisdom that comes with experience while gaining vital knowledge in new technologies from savvy youngsters.

Millennials: 1981–1996

(Mark Zukerberg Meta, Brian Chesky AirBnB, Maria Raga Depop, Demis Hassabis DeepMind)

and Generation Z 1997-2012

(Jimmy Donaldson aka Mr Beast, YouTube influencer, Greta Thunberg environmentalist, Jenk Oz 19-year-old CEO founder of Thred media)

Both of these generations came of age during the ongoing tech boom and so are confident and adaptable in the fast-moving, revolutionary era of AI. Millennials saw the internet become omniscient while Gen Y saw it become omnipresent, with the world immediately available at their fingertips in smartphones. It means they feel more connectivity with the world and sensitivity to it. Millennials see themselves as disruptors, challenging the status quo and using technologies to transform how we do things.

In Gen Z, the climate crisis, living through the pandemic and movements such as Black Lives Matter have driven a sense of ethical responsibility, but also anxiety which has led to them sometimes being unkindly referred to as snowflakes due to their perceived lack of resilience.

Leadership style: The oldest Millennials are now 44 while the oldest Gen Zers are just 27, so leaders are more likely to be entrepreneurs and innovators than have worked their way up. The tech revolution has opened new avenues to success which do not depend on traditional hierarchies and vertical ladders. Younger leaders are also sought after in new positions overseeing transformation such as chief data officer and other AI leads of teams and departments.

Gen Zers in particular can be highly motivated by a need to be noticed in this age of social media; they buy into the cult of the individual, seeking to emulate the huge followings and pervasive presence of influencers. They tend to value and aspire to transformational and visionary leadership. They like to work in collaborative cultures and environments which foster creativity, trust and courage. They distrust authoritarianism and challenge orthodoxies. They probably do not even own a tie and possibly not even a suit.

Strengths: Both groups can adapt quickly to new technologies, platforms and tools and understand the value and uses of big data and analytics. They are unphased by tech and many will be looking at ways to constantly develop their own skillsets to ensure their value is augmented by it rather than seeing it as a threat,

Millennials in particular can be driven by a strong sense of purpose and fairness. They want to change the world for the better, are willing to make personal sacrifices and value learning. They embrace transformation and diversity in the workplace, are pragmatic and ready to lead.

The most confident Gen Zers see people of their own generation becoming influential and powerful and can imagine achieving similar success themselves, sometimes giving them the appearance of supreme confidence. They tend to be comfortable promoting themselves and their brands through digital channels, including video. They can appeal to younger talent and consumers and understand the vast commercial value of social media influencers, which may be lost on older leaders.

Weaknesses: Less committed than their predecessors, millennials work around 29 hours per week compared to 48 for Gen X and 47 for Boomers. They are less loyal than older colleagues and are more likely to be quickly frustrated if they are not being groomed for promotions and leadership roles. Seventy-one percent are ready to jump in their first year.

Meanwhile hybrid working, Covid-era schooling and social media have led to Americans between the ages of 15 and 24 spending just 38 minutes a day interacting face-to-face by choice. That age group is also less inclined to spend time on work or education, while millennial women are three times more likely to text than call. Many employers complain that this has all left the younger generations lacking in vital soft skills, including being able to communicate appropriately in person. Older employees may view some of them as brash, demanding, uncompromising and lacking nuance. Gen Zers often want instant gratification with minimal effort. Some employers say they struggle with criticism and can not cope with setbacks. They can cause friction in workplaces by failing to respect conventions or the contributions of older colleagues. Their lower attention span can mean they lose focus on long-term projects and objectives and will seek a move rather than seeking to overcome any difficulties.

Managing Millennials and Gen Zs. Both generations respond best to inspirational and visionary leadership rather than rigid rules, regulations, and procedures. Instead of instructing, focus on coaching and empowerment to foster autonomy and engagement. Millennials can play a key role in guiding and channeling Gen Z’s energy and ambition into meaningful productivity.  To maximise their potential, encourage innovation by creating psychologically safe spaces for experimentation. Frame failures as learning opportunities rather than setbacks.  Provide frequent and meaningful feedback—research suggests younger workers may require up to 50% more than older generations.  Prioritise mental health and well-being, ensuring structured support systems are in place to address common workplace anxieties.  Facilitate mentoring relationships to cultivate a culture of belonging, mutual respect, and reciprocal learning. Embed purpose and values into organisational culture, ensuring visible and actionable EDI (Equity, Diversity, and Inclusion) strategies. Millennials, in particular, are drawn to organisations with a strong sense of purpose and social responsibility.

Both Millennials and Gen Z have seamlessly integrated Gen AI, smart technologies, and algorithms into their daily lives and expect the same level of digital fluency at work. They value efficiency and innovation and will be frustrated by outdated or inefficient systems. Investing in relevant technology will help fully leverage their skills and appetite for innovation while enhancing job satisfaction.

Research suggests that both groups tend to prioritise work-life balance and seek purpose and fulfilment in their careers rather than defining themselves by their jobs.  Millennials pioneered the push for meaningful work but tend to seek more stability as they age.  Gen Z, by contrast, are thought to prioritise financial security and flexibility, often favouring adaptability over long-term loyalty therefore being more likely to explore multiple roles, industries, or freelance work.

To attract and retain this talent, organisations must implement highly personalised and responsive professional development plans with clear, achievable milestones. A continuous pipeline of new talent is essential, alongside flexible working arrangements, including hybrid models, sabbaticals, and opportunities for international experience. Cultivating a collaborative, engaging, and enjoyable workplace culture is key, as strong relationships and a sense of purpose drive commitment. AI-driven platforms can enhance learning by gamifying development opportunities, keeping Gen Z engaged and motivated.

Early investment in personalised leadership development programmes will be critical for long-term retention. Additionally, organisations should recognise that younger professionals value authenticity and emotional honesty in leadership, making open communication and genuine engagement essential to earning their trust and loyalty.

Leading Across Generations: Embracing Change and Opportunity

Effective organisational leadership should resemble a relay team—training together, refining their handovers, and ensuring seamless transitions—rather than a competition where individuals vie against one another.

The modern workforce is not just a collection of individuals but a dynamic ecosystem shaped by the interplay of multiple generations, each contributing unique strengths, perspectives, and leadership styles. As businesses prepare for a wave of leadership transitions, HR and senior leaders must proactively design strategies that integrate generational diversity into succession planning, leadership development, and workplace culture.

Rather than viewing generational differences as obstacles, organisations that foster intergenerational collaboration can unlock untapped potential. The experience, networks, and strategic insight of Boomers and Gen X can be complemented by the digital fluency, innovation, and values-driven leadership of Millennials and Gen Z. A well-structured leadership pipeline—one that rewards merit, agility, and adaptability—will ensure a steady flow of talent into critical roles, keeping organisations competitive in an era of rapid transformation.

To thrive, businesses must embrace a holistic approach to leadership development, incorporating mentoring, reverse mentoring, flexible career paths, and AI-driven learning. Investing in generationally-inclusive leadership strategies will not only help retain top talent but also create an environment where diverse leadership styles thrive, ultimately driving long-term organisational success.

At Rialto, we empower organisations and individuals to navigate this evolving leadership landscape through bespoke programmes tailored to multi-generational leadership development and AI adoption. By equipping leaders with the skills to adapt and collaborate across generational lines, we enable businesses to turn generational shifts into powerful opportunities for growth and transformation.

In our 2025 Quarter 1 Executive Outlook, one feature stood out for us: Hiring is down almost across the board but executive level positions are being hit hardest. Even the most talented, experienced and highly-qualified candidates or those who are more used to being headhunted with their biggest issues deciding which offer to accept, are struggling to get to interview.

But are analysts predicting it will get better or worse in 2025?

Here, we take a deeper dive into the executive and wider recruitment landscape and look at conditions, trends and forecasts. In part one, we focus on the UK and Europe and in second part, Asia and the US.

As we enter 2025, the UK and European executive job markets are facing one of the most challenging landscapes in recent memory.

The whole world is paying the price for the economic hiatus of the pandemic, the financial cost, cultural change and mental health legacy, while geopolitical tensions are on a knife-edge. Globally, markets are more volatile than was the case a few years ago, leaving many executives in a prolonged state of transition.

The pandemic-inspired trend for distributed team working has expanded the higher end recruitment market to a global pool of executive and emerging leadership talent, creating greater competition, but also opening new opportunities for candidates.

Meanwhile, organisations everywhere are getting to grips with the increasingly complex challenges and opportunities presented by digital and AI technologies, especially Generative AI. The World Economic Forum’s Future of Jobs Survey 2025 found 86% of employers expect their business to be transformed by AI by 2030. This means that in-demand leadership skillsets are in constant flux with executives are now facing a more urgent requirement to upskill to stay relevant.

Some legacy roles are disappearing to be replaced by positions that did not even exist a decade ago. In fact, a 70% change in required job skills is anticipated by 2030. This shift in emphasis towards newly in-demand skills, character and enterprise leaders – who account for fewer than a sixth of executives – has left many established senior leaders struggling to understand their place in this new world order.

Executive search organisations, meanwhile, say there is a shortage of leaders with the required skillsets, outlook, confidence and capacity to drive innovation and oversee transformation, especially in growth areas of technology, healthcare and fintech. The dial has moved; executives need to develop an understanding of what is now required of them, adjust their offering, upskill and repivot. The consequences of not doing so could lead to obsolescence.

To top it all off, a trend is emerging among some organisations to attempt to obscure any difficulties they may be having by posting “ghost jobs”- positions which have never existed. They may give the appearance that the business is thriving – but waste the valuable time and resources of the candidates who apply. Meanwhile, AI-powered recruitment tools mean employers and headhunters can scan worldwide talent pools to look for the right candidates, requiring everyone to better understand the new rules of the executive marketplace and up their game and digital presence. Executive profiles are essentially data points which need to be found.

Those that make the first cut may then be asked to perform through multiple stages of interviews, dragging the process out for months and extending time out of work.

This summary explores the trends shaping the UK and European executive hiring landscape, from the sectors experiencing the sharpest declines to those showing signs of resilience and growth. For executives navigating this turbulent period, understanding these dynamics will be critical to securing their next opportunity in an increasingly selective and competitive market.

Trends, forecasts and opportunities by region: the UK

Headlines in the UK have made grim reading for business leaders since the October 2024 budget, with some right-leaning media warning of a possible meltdown as companies face a quadruple threat from high running costs, an increasing employer tax burden, a crisis in consumer confidence and likely further destabilising action by the Chancellor to try to fill that infamous £22 billion government spending black hole.

The EY ITEM Club is the latest influencer to downgrade predicted UK GDP from 1.5% to 1% in 2025. If the Chancellor is forced to make more cuts, some economists warn the UK could head into a “doom loop” between debt and growth. Much will come down to what happens next in the global economy.

Even if the UK escapes direct US trade tariffs, the potential international impact of increased prices and trade wars could ripple across the Atlantic and the English Channel. More uncertainty in an already edgy recruitment market will only make conditions more difficult to navigate. That market is already tough with the latest figures showing a 22% rise in job applications in Q3, 2024, with 24 candidates per role, up from 19 in Q2, while the number of jobs posted saw a 10.6% drop compared to the 2023 average. Two fifths of recruiters report more candidates but 56% say there has been a slowdown in hiring.

Overall, predictions point to a very challenging and competitive market for the top jobs in a fast-changing environment.  All eyes will be on the next round of economic forecasts from the Office for Budget Responsibility in March and whether the PM Sir Keir Starmer’s can successfully forge stronger trade links with the EU while keeping Trump tariffs at bay. Key business organisations are forecasting the following:

CBI anticipates more interest rate cuts to offset sluggish growth and weak hiring with inflation coming down: “Business surveys have softened, with the CBI’s own growth indicator pointing to a significant fall in output over the quarter ahead. Hiring intentions also deteriorated – now at their weakest since the COVID pandemic – and price expectations have ticked higher.”

IoD:  “The significant increases in employer NI, the forthcoming increase in the minimum wage and concerns over the cost of employment rights continue to sap demand for workers.” A quarter of directors told an IoD survey they expect their headcounts to be lower through 2025 but the same amount said they would go up, while almost half expected wages to increase.

British Chambers of Commerce: “Our latest survey paints a worrying picture of weak workforce growth, persistent hiring difficulties and cuts in workplace training. It also revealed that 55% of firms are planning to put up prices, with labour costs the main driver.”

The IMF: Predicts higher growth of 1.6%.

Despite these challenges, opportunities do exist and lie in addressing the UK’s significant skills gap. While familiar roles and functions may be in short supply, almost two thirds of recruiters report skills gaps in the UK.  At senior level, they are struggling to fill roles that involve AI-led transformation, a gap that Rialto focus on preparing clients for. Such future-facing, in-demand roles can offer faster resettlement, higher remuneration and greater  security for executives open to adapt.

Infrastructure and utilities, property development and capital delivery are also among the sectors with the greatest demand and lowest supply but equally require a stand out proposition.

The EU:

The Eurozone experienced zero growth in Q4, 2024. Goldman Sachs warned it could yet take a “sizeable hit” amid uncertainty over Trump’s threatened trade tariffs, especially around growth and confidence.

Germany, the largest economy, has seen two years of contraction reducing its 2025 growth forecast from 1.1% to 0.3%, largely due to high energy costs and labour shortages.  Its manufacturing and export-heavy economy has been hit by high energy prices and labour shortages and would be extremely vulnerable to US trade levies.

The IMF has forecast 1% growth across the zone in 2025, with 2.3% in Spain, 3.5% in Poland, 0.8% in France and 1.6% in the Netherlands. Those figures will be revised downwards if tariffs are imposed.

The European Central Bank expects inflation to hover around 2.5% with cost pressures easing and rising household incomes being the main driver of growth. Unemployment is predicted to sit at around 6.5% while exports are expected to remain subdued, picking up in 2026, again, depending on tariffs. Employment is expected to maintain modest growth.

The Eurozone’s financial industry is looking precarious for executive recruitment. Several major banks announced a wave of redundancies including shaving board membership, with Deutsche Bank AG Chief Executive Officer Christian Sewing warning 2025 will be “the year of reckoning”.  Stagnation is likely to be exacerbated by Trump lifting regulations in the US to promote unfettered growth

For executives, looking to Europe for their next opportunity, the best opportunities lie in ESG and digital transformation. Predictions are that professionals demonstrating expertise in green transitions, AI ethics, and digital transformation will remain in demand.   As well as seeking to drive efficiencies and growth in these areas, organisations need to adjust their operations in accordance with new environmental and AI regulations around security and ethics.

According to Business Research Insights: “European organisations are increasingly prioritising sustainability and moral leadership” to drive successful transformation. A WTW survey found 94% of European firms surveyed included one or more ESG metrics in their executive pay programmes.

In summary, the executive job market in the UK and Europe is undergoing a profound transformation, with traditional career pathways continuing to be less predictable and competition for senior roles intensifying. Economic pressures, regulatory shifts, and evolving corporate priorities mean that organisations are being increasingly selective in their hiring, prioritising leaders with the skills and strategic vision to drive efficiency, innovation, and transformation. The days of relying on experience alone to secure senior roles are over; executives must take a proactive approach to redefine their value proposition in this evolving landscape. Those who fail to align with these changing demands risk being left behind.

Executive Summary

There is no silver bullet when it comes to measuring demand in the U.K. financial services job market.

Over the years we have looked at everything from indices from recruitment agencies, aggregated job board data as well as government/ONS data. All of them are useful indicators but fail to offer an accurate reflection of what’s happening across Financial Services as well as individual and significant sub-sectors.

The City Career LAB & Rialto job market index captures data directly from corporate careers sites as a way of measuring jobs activity – specifically demand. It’s not perfect, but is perhaps the most accurate indicator of hiring demand in the U.K. financial services jobs market.

Each month we collect and analyse data from a broad and diverse basket of handpicked employers that represent a particular sub-sector of Financial Services in the U.K. These results which include all permanent and fixed term contract positions across all functions of the chosen organisations will be published on our website and LinkedIn – to show and explain the direction of the hiring market(s) from month to month.

Our observations this month include:

• Notably, there were gains this month for Wealth & Private Banking again (5%) and Fintech (6%), and Insurance (1%), which were more than offset by falls elsewhere in Banking & Markets(-5%) and Investment Management(-12%).
• In terms of Year-on-Year results – the overall index is 1% up versus this time last year and down significantly from January 2023/2022/2021.
• Whilst this is a disappointing start to the year, all is not lost, as most budgets and hiring plans don’t usually get going until February as employers focus on closing out 2024 business and people processes.

As a reminder – the Job Market Index is intended to be the most accurate read on hiring demand in the UK financial services sector.

The indicators show:

Banking & Markets: Corporate & Investment Banking, Markets, Securities Services (excl. Consumer/retail) -5%
Investment management: Asset Management, Alternatives -12%
Insurance: General, Life, Reinsurance, Broking +1%
Wealth & Private Banking +5%
Fintech: Banking, Lending, Payments, Insurtech, Crowdfunding +6%
Information Services: Data Providers, Ratings Agencies, Risk 0%

Successful Leaders do not fall into place; they plan, prospect, listen, collaborate, self-reflect and seek to improve continuously. They develop a leadership mindset, a set of attitudes, beliefs, and practices that shape how they will think, behave, and inspire others in alignment with organisational goals.

Some may make the mistake of believing a leadership mindset is a fixed set of traits, techniques, skills and a commanding authority. That mode of leadership is outdated and counterproductive in today’s fast-evolving, unpredictable and human-centred business landscape.

Different leadership styles are required for different circumstances and the most influential and impactful leaders will ask themselves not, what is my leadership mindset, but what is my leadership mindset today?

This should be a conscious thought process, where the senior leader behaves like the captain of a ship, continuously considering all of the prevailing challenges and opportunities before adjusting course and ensuring every member of the crew and every instrument at their disposal is set precisely to navigate with confidence while preparing for any unforeseen storms ahead.

The leader must first examine their own skillsets and abilities against the current and future needs of the organisation to set a personal professional development programme. This might need objective structured support from an executive coach.

Leadership mindsets directly influence organisational culture. A leader with an inclusive mindset can foster a diverse, high-performing workplace, while one with an agile mindset can instil a sense of confidence and experimentation during periods of transformation or trust and stability in more difficult times. Regular reflection ensures leaders remain effective role models.

There are four main types of leadership mindset: growth, inclusive, agile and enterprise. Depending on an individual’s position, some may be more relevant than others. Here we look at the four, why and when they might be important and share some of the tips and insights Rialto consultants use when supporting c-suite and senior leadership in professional development coaching.

Growth Mindset

Coined by psychologist Carol Dweck, a growth mindset is the belief that abilities, intelligence, and talents can be developed through dedication and hard work. Leaders with a growth mindset view failures as opportunities to learn, encourage innovation, and foster a culture where their teams are unafraid to take risks and grow. This is the mindset for CEOs taking the organisation to the next level and senior leadership taking their teams into new territories, whether they be geographical, new markets, new products and services or technology-led business transformation.

For senior leaders, adopting a growth mindset ensures adaptability in the face of technological advancements and market disruptions. By continuously learning and evolving, they model behaviour that encourages teams to innovate and excel.

Leaders with a growth mindset will avoid negatives, using words such as yet and not yet – as in, we have not yet reached our objective to penetrate the new market – and avoiding not as in can not, have not, will not.

They will build energy, drive and positivity into the workforce, celebrating wins and always showing appreciation for the efforts, persistence and attitude of employees rather than focusing on outcomes and failures. When things go wrong, leaders with a growth mindset take responsibility and invite collaboration to learn from the mistake and improve the next iteration.

One prominent example is Satya Nadella, CEO of Microsoft. Upon taking the helm in 2014, Nadella transformed Microsoft’s culture from one rooted in internal competition to one focused on collaboration, learning, and experimentation. Under his leadership, Microsoft embraced cloud computing, pivoted toward AI innovation, and regained its position as one of the most valuable companies globally. Nadella’s focus on “learn-it-all” instead of “know-it-all” is a hallmark of a growth mindset.

Inclusive Mindset

An inclusive mindset prioritises creating a workplace where diversity is celebrated and every individual feels valued and empowered. Leaders with this mindset proactively address biases, promote equity, and foster environments where diverse perspectives drive better decision-making.

Research consistently shows that inclusive organisations outperform their peers in innovation. Diverse viewpoints lead to richer ideas, better decision-making, and novel solutions. They also achieve better financial results. Teams that feel more valued and included collaborate better offering peer-to-peer support, reducing unproductive silos and encouraging team loyalty and investment in shared goals.

Leadership with an inclusive mindset understands the value of diversity and equality in promoting organisational reputation, attracting the best talent from the widest possible pool and making companies more competitive globally. They are committed to ensuring diverse voices are heard and incorporated, that individuals from any background, age, culture, gender, sexuality or race and those with physical and mental health issues are genuinely valued equally, not just in tick boxes. They will interrogate their own unconscious bias and ensure all staff are trained to do the same.

Arundhati Bhattacharya, the former Chair of the State Bank of India (SBI), exemplifies inclusivity. As the first woman to lead SBI, she implemented policies to support working mothers, including sabbaticals for childcare and championed diversity in leadership roles. Her efforts helped create a more equitable workplace, breaking barriers for women in the banking industry.

Leaders should always maintain an inclusive mindset but there are times when it should become the priority. For example, where a company works in an especially diverse market or territory or is expanding into a new culture or region. Also, where equality, diversity and inclusivity (EDI) have become an issue risking organisational and reputational damage. Of course maintaining a constant inclusive mindset – and ensuring you have the correct employment procedures and accountable leaders in place to oversee robust EDI framework – should prevent any such issues arising.

Airbnb’s CEO, Brian Chesky, had to prioritise an inclusive mindset to address racial bias during the company’s global  expansion. Research showed people with African-American names were less likely to be accepted as guests in some regions and received lower rent. It invited open collaboration from anyone in the Airbnb community to collaborate to find solutions. The property rental platform was transparent about the issue and what it was trying to do. It introduced new features to minimise the issue, enhancing its pro-diversity credentials in an incredibly diverse market.

Agile Mindset

This has become increasingly important in the wake of the economic shock of the pandemic and the rapid advances and economic transformation propelled by the AI revolution. This has left senior leadership in almost all roles and functions having to learn and adapt quickly. AI is changing the way all processes are done so it is imperative that every senior leader stays ahead of the curve on what is happening in their zone.

An agile mindset is characterised by flexibility, responsiveness, speed, learning, innovation and adaptability. Leaders with this mindset embrace change, experiment with new approaches and are comfortable pivoting strategies when faced with uncertainty or emerging customer needs. It emphasises iterative progress over rigid plans.

It allows leaders to respond quickly to emerging trends and disruptions, ensuring their organisations remain competitive, relevant and resilient. Companies looking to exploit new technologies need to prioritise an agile mindset but agility can also help buffer any unforeseen shocks and issues.

Amazon founder Jeff Bezos is renowned for his agile approach to leadership. He famously fostered a “Day 1” mindset, encouraging constant reinvention to avoid stagnation. Amazon’s willingness to experiment, such as moving from book sales to an ever-increasing online market, more recently launching the incredibly successful AWS (Amazon Web Services) and pivoting to prioritise Prime membership, reflects its agility in meeting customer needs and staying ahead of competitors.

Leaders with an agile mindset will also empower employees to respond and adapt to change and have confidence in their decision-making. Leaders will free their paths by minimising decision-by-committee, reducing time spent in unnecessary meetings and duplicating work. They will use data-driven processes to create real time feedback loops to help the workforce learn and improve continuously. Mistakes will be reframed as opportunities for learning.

Guardrails must be put in place to spot any outliers or actions likely to lead to serious issues, but that safety net will enable quick responses and the ability to repivot as an organisation when new opportunities or challenges arise, taking along the workforce.

Enterprise Mindset

An enterprise mindset involves thinking beyond individual roles, departments, or business units to focus on the bigger picture and organisation’s overall goals. Leaders with this mindset prioritise cross-functional collaboration, align resources to strategic priorities and maintain a holistic perspective  to spot and seize opportunities for business success and that of the whole ecosystem. They have a deep understanding of what makes a business work and can think laterally or horizontally as well as vertically.

Being an enterprise leader is like constantly balancing dozens or even hundreds of spinning plates. Recent research by Korn Ferry found that just 15 percent of executives have the quality and skills to do it. Organisations led by enterprise leaders grow 6.7% faster. So, this is an area that leaders should be focusing on developing, demonstrating and exploiting in their careers when looking at executive transition and promotion. It is an elusive skill so may require external support.

Senior leaders with an enterprise mindset can break down silos, foster collaboration and ensure that all parts of the organisation work together towards common objectives. This is particularly important in large organisations where misalignment can hinder progress.

They encourage and support collective decision-making, see the connectivity between different parts of the business and can look forward, like a chess player, at how different moves by different players can be made at the right time to achieve an objective. They can tweak and adjust the strategy effectively in response to incoming pressures and unforeseen issues.

They are, therefore, considerate as to how decisions they make will affect the whole organisation.

Enterprise leaders adopt technology to help stay on top of developments and issues across the organisation. AI-driven platforms are developing sophisticated tools that analyse huge amounts of data for specific prompted questions and uses. Predictive analytics identify issues before they arise or opportunities for new products or markets. They can help isolate areas of underperformance and suggest ways to improve.

They will also think carefully about talent acquisition and retention with an eye always on preparing for the future as well as protecting the brand through compassionate and ethical governance.

However, being an enterprise leader does not mean being an autocratic, micromanaging leader. Jack Ma, co-founder of Chinese retailer Alibaba, knows every inch of his business but empowers and inspires his people to make good decisions to drive growth. He guides and oversees every section, taking responsibility for outcomes. He can see what customers want now and will want in the future and how to deliver it. Unusually He incorporates all four mindsets.

As noted above, these mindsets can not be assumed, they must be developed and constantly adjusted and refined to reflect changing circumstances, organisational goals, stakeholder expectation and other market forces.

Leaders must build periods of self-reflection into their schedules and seek regular, honest feedback from trusted colleagues and mentors to identify blind spots, any personal behaviours or feelings which might be impacting judgement, and look at areas for professional growth. Humility is essential and the ability to take on constructive criticism and advice. A coach can help hold up a mirror and create structured learning opportunities

The leadership mindset is a powerful driver of organisational success, shaping how leaders inspire teams, navigate challenges, and pursue opportunities. From the growth mindset to inclusive, agile to enterprise thinking, each perspective brings unique strengths to the table. However, the true hallmark of effective leadership lies in adaptability—continuously reassessing and refining one’s mindset to align with the demands of an ever-changing world.

Senior leaders who embrace this philosophy not only position themselves for personal growth but also empower their organisations to thrive amidst uncertainty. By adopting the right mindset at the right time, they can lead with vision, innovation, and purpose, ensuring sustained success in a complex, dynamic environment.

If you would like support to develop your leadership mindset, our team of Coaches and Leadership Development specialists can customise a personalised programme, aligned with your personal and organisational goals.

It’s the most wonderful time of the year….to find inspiration in surprising places.

The festive season brings with it a host of traditions, both universal and personal to each household, friendship group and family. Among these traditions are the festive films enjoyed year after year. These movies don’t just warm our hearts and get us in the Christmas spirit, many also offer surprisingly astute lessons in leadership, strategy, and business acumen.

Watched through this lens, viewers can gain a whole new perspective and chance to reflect on their own leadership style – plus the perfect excuse to disconnect from work, switch off devices and settle down to spend quality time with loved ones. Here we look at a few of the classics and the insights we might glean from them.

Home Alone: Planning, Creativity, and Agility in Crisis

When eight-year-old Kevin McCallister is accidentally left behind as his family jet off on a Christmas holiday, he demonstrates remarkable ingenuity and courage defending his home against two bumbling burglars. The child gives a masterclass in quick thinking, resourcefulness, and resilience, qualities every executive needs in today’s unpredictable, volatile environment.

Kevin outthinks and outclasses his nemeses, innovatively deploying the resources at his disposal – including toy cars, an iron and paint cans – to stay one step ahead and protect himself and his home. Executives should adopt a similar mindset, making the most of existing assets and strategies to compete, even when rivals may appear to have the natural advantage. The themes of innovation and adaptability chime with business model transformation trends in today’s era of fast-moving Generative-AI driven developments.

Elf: The Power of Culture and Authenticity

Buddy the oversized Elf’s boundless optimism and commitment to spreading Christmas cheer might seem naive, but his authenticity and generosity of spirit transform those around him. For leaders, Elf offers a lesson in the power of staying true to your values, being prepared to show vulnerability and fostering an inclusive culture.

By creating a positive environment and being utterly genuine, Elf inspires a culture of collaboration and trust. Meanwhile, as an outsider, his unique perspective helps him bring fresh ideas to the table, illustrating the value of diverse viewpoints. His father, the buttoned up and authoritarian CEO played by James Caan, seems positively prehistoric next to Elf’s enthusiasm, openness and willingness to do things differently, a reflection of changing leadership styles today.

It’s a Wonderful Life: The Values of Community and Legacy

Many would call this the ultimate Christmas film. The 1946 Frank Capra-directed masterpiece sees James Stewart’s despairing banker, George Bailey, saved from the brink of suicide after giving his all to his business only to see it fail and potentially damage those he has sought to assist throughout his career. Two angels are sent to show him the positive impact he has had on his whole community and how different life would have been for so many had he never existed.

Bailey comes to understand that true wealth isn’t just financial or transactional, but also relational and communal. For executives, this underscores the importance of legacy and purpose in leadership and to maintain perspective and hope, even when things seem to have gone horribly wrong. It shows that honesty and transparency with stakeholders can help avert a reputational and financial crisis. The time, energy and thought Bailey has poured into his community is reciprocated when he is struggling. His customers, colleagues and friends remain loyal even through the most challenging times. The story teaches us to cultivate gratitude, take time to reflect on the sometimes-invisible positive ripples of our work, and build a strong corporate value based on trust and shared values, always considering the long-term impact of policies and actions. In business, nurturing strong relationships with employees, customers and the community can lead to enduring success. Recent trends indicate a shift towards work cultures that prioritise human well-being and organisational flexibility, recognising that strong relationships contribute to overall success.

The Muppet Christmas Carol: Embracing Change and Transformational Leadership

Last year, we presented the Rialto Executive Christmas Carol, exploring how senior leadership can learn from Dickens’ timeless story of redemption. This classic tale has inspired countless Christmas films, including many mentioned here..  Aside from the unsettling image of Kermit the frog and Miss Piggy having a brood of froglets and ringleted piglets, the Muppet version is as true to the original as any other, with Michael Caine as old Ebeneezer Scrooge going through a painful transition as he is confronted with the difficulties of his past and the impact it has had on his miserly behaviour in the present.

The story serves as a powerful reminder for leaders to embrace self-reflection and seek guidance from trusted mentors who can offer honest appraisals and actionable advice. Scrooge may be terrified of the realities revealed by his spectral visitors, but they give him the grace and humility to be able to rebuild sustaining relationships with those important to him in work and outside it. Scrooge also learns to value the people around him and show generosity, which will lead to strengthened business models and longevity and customer and employee loyalty and engagement.

Miracle on 34th Street: The Power of Trust and Reputation

When Kris Kringle is put on trial to prove he’s the real Santa Claus, he shows that belief and reputation can triumph over scepticism. Whether you watch the 1947 black and white original or the 1994 remake starring Richard Attenborough as the man in red and white, this sentimental staple reminds leaders to remain steadfast and believe in their mission and core values, even as they face multiple challenges.

Despairing the loss of the true seasonal messages of love and kindness amid the commercialism, greed and profit-making, Father Christmas comes to earth and gets a job as an in-store version of himself at a New York department store. In the more recent version, as he seeks to restore the spirit of Christmas, he gets caught up in a hostile takeover bid, a business rival’s campaign to twist the narrative in his favour through underhand means, and six-year-old Susan’s personal battle with her own faith.

Kringle unwaveringly insists that he is the real Father Christmas, despite facing a lawsuit and accusations of insanity. He is saved by the little girl’s demonstration of how people regularly place their trust in unprovable concepts, symbolised by the words In God We Trust on the back of a one dollar bill.. Between them, Kringle and Susan get the store owner, customers and community on board by staying true to their values of belief, hope, empathy, generosity, authenticity and understanding, all soft skills required increasingly by executives and senior leaders seeking to navigate through the complex business landscape where the practical and emotional needs of human stakeholders must be balanced with the demands of a fast-paced, high tech, competitive business landscape.

Die Hard: Strategic Thinking and Teamwork in High-Stakes Situations

The arguments can go on around whether Die Hard is truly a Christmas film (it is!), but what we can learn from Bruce Willis’s cynical cop, John McClane, are lessons in quick thinking, agility, strategy and the need to balance clear, independent thinking with trust and collaboration.

McClane gets caught up in a terrorist takeover of a company during its HQ Christmas Eve party and realises only he can save the day and the hostages, including his estranged wife who works there. It’s McClane versus a band of baddies, led by iconic high-cultured German Hans Gruber, played by a scene-stealing Alan Rickman.

Though he’s going solo vs the villains inside the gleaming high-tech skyscraper, he relies on the support and walkie-talkie guidance of an officer on the outside, Sergeant Al Powell, and must place his trust and his life in his hands. Nobody can do it all on their own.

Gruber’s men have planned their evil mission meticulously and know what they want and how they plan to get it – outnumbered McClane can only act by instinct, adapting to every move made by the tooled-up terrorists, showing how true leadership has the chance to shine when facing adversity and threat. McClane has to remain focused on his mission, alert to the changing risks and think on his feet. Of course, it all works out in the end and the shared experience reignites his relationship with his wife.

Executives will learn the most and develop fastest in highly charged, challenging situations and could learn from McClane by seeing potential catastrophes as opportunities for learning, change and building positive team dynamics. Through true collaboration and focus on a mission, organisations that are led by visionaries with courage, conviction and trust in their teams can get through almost anything.

How the Grinch Stole Christmas: Knowing It Is Never Too Late to Change.

Rubber-faced actor Jim Carey embodied the mean, green monstrous Scrooge in the film version of Dr Seuss’s Christmas classic. The Grinch chooses to live in isolation with his dog, Max, and hates the noisy, bright intrusion of Christmas from the nearby village of Whoville in the alley below, so decides to take it from them, removing every physical trace of the festival.

Of course, The Grinch has a backstory – he never had anyone special with whom to enjoy Christmas and therefore has been unable to understand its sentimental spirit or purpose.

But when the Whos rally together to salvage their celebration, even without the lost trappings of gifts, lights and general excess, the Grinch sees that it is so much more than indulgence and greed. So touched by the compassion, kindness and community he sees for the first time, his heart grows three sizes. He is big enough to admit he was wrong, return all the stolen gifts and join in.

As well as traditional Christmas messages which remind us every year to recognise what is truly important, family, friendship and sharing, the Grinch is a lesson for leadership in knowing when to admit you have been wrong or need to adjust or even abandon your strategy. No matter how far it has gone, how many resources you have devoted to a mission, executives must be open to change and really listening and responding to the views of the people it affects. Humility and compassion are keywords of modern-day leadership, not ivory towers and unilateral decision-making. Instead of looking down on those below, executives and senior leaders should be among the people upon which their organisations are built, truly understanding what makes them want to be part of their community, or they – employees, customers, partners – will move on and carry on.

It is all too easy to lose sight of our purpose, mission and even humanity amid all the commercial and organisational pressures and demands that rarely let up in today’s highly pressured and unpredictable business landscape.

Use the festive season to find inspiration in places you perhaps never thought to look. The very act of mindfully considering these lessons helps to ground us. Taking time to reflect on the weight of our responsibilities, the impact of our decisions on individuals and communities, and the reasons we do what we do—our motivations and rewards, both practical and personal—is not only restorative for the soul but ensures leaders stay relevant and focused on the purpose behind their work and their organisations.

As the year draws to a close, we at Rialto wish all our clients and partners a peaceful, reflective, and joyful festive season. May this time bring connection, renewal, and a fresh perspective for the year ahead. We also hope you find joy in watching your favourite seasonal films with a (post-ghosts) Scrooge-like sense of gratitude and inspiration.

We look forward to resuming our rewarding work with you in the New Year.

In the first part of this blog series Setting the Stage for Career and Organisational Success, we explored practical strategies for executives to establish a strong foundation for personal and organisational growth in the first half of the year. Goals were set, key relationships nurtured, and resources aligned with strategic objectives.

Here in part two, the focus is on building momentum. By evaluating progress, refining strategies, and embracing innovation, leaders can ensure they meet annual goals with a sense of achievement and readiness for further challenges ahead.

This blog outlines a framework for executives to consider in the second two quarters of an annual plan to consolidate achievements, enhance personal performance, and drive dynamic organisational growth.

Q3: Evaluate, Optimise, and Expand Leadership Impact

Opportunities come more quickly to those who stay ahead of the pack, adapt early and differentiate their approach.

Evaluate and Optimise Resources

The midpoint in any plan provides an ideal opportunity to step back and assess progress.  When evaluating your business priorities, review whether current resources are effectively aligned with strategic goals. Review the year-to-date performance against projections and identify areas that require rebalancing. Key considerations include:

• Resource Allocation: Are certain teams overburdened while others are underused? Can talent be redistributed to address shifting priorities?
• Talent Management: Have unforeseen departures created gaps? Are there rising stars who can take on greater responsibilities? Should hiring or upskilling plans be accelerated?
• Operational Efficiency: Examine supply chains, vendor contracts, and project workflows to address bottlenecks or inefficiencies.

By addressing these questions, executives can ensure resources are positioned for the greatest impact during the second half of the year.

Enhance Strategic Thinking with Data and AI

Strategic thinking is at the heart of effective leadership. Being able to think laterally, vertically and see the bigger picture is the hallmark of effective executives.  Focus on enhancing this skill by taking time to review and anticipate market trends, analyse data, and make informed decisions, leveraging data and analytics tools, particularly those powered by AI. These tools provide insights into market trends, customer behaviour, and internal performance metrics, offering a competitive edge.

However, the complexity of AI-generated insights requires careful interpretation. Engage in exercises to deepen your understanding, such as:

• Reverse-engineering AI insights to understand their rationale.
• Incorporating scenario planning and other strategic models to stress-test your decisions.
• Collaborating with teams of creative thinkers or mentors to explore innovative solutions to challenges.

Expand Leadership Impact: Mentoring and Board Roles

To stretch leadership skills and broaden influence, consider taking on roles outside your immediate organisation.

• Mentorship: Guiding emerging talent sharpens your own skills and can also add to your knowledge. It can provide fresh perspectives and bring to light additional strengths or areas to develop, particularly where mentees come from a different function or educational background or have specific skill sets and expertise.
• Non-Executive Directorships (NEDs): Serving as a non-executive director on a charity or start-up board can offer rich opportunities for networking and taking on a new role with different challenges. Anyone seeking a board position in their day job can gain valuable experience and boost their executive credentials. See our insight on how to get ahead as a NED.

These activities not only bolster your leadership credentials but also create a ripple effect of value within your professional network.

Q4: Review, Innovate, and Recharge

Review Performance and Refine Goals

As the year draws to a close, review progress against the objectives set earlier in the year. Think about team members and colleagues you have supported and the progress they have made. Equally, ensure core business imperatives are being met and evaluate.

• Are the original goals still relevant, or do they need refinement?
• Where have successes been achieved, and how can they be amplified?
• Which areas have fallen short, and what lessons can be used as opportunities to learn?

Encourage ongoing honest, blame-free evaluations within teams to foster a culture of learning and improvement. Recognise achievements and celebrate milestones to boost morale and maintain momentum into the final quarter.

This is where leaders earn their stripes and respect. How can a project or team be realigned with goals and get closer to desirable outcomes. What adjustments and corrections can reasonably be made at this time? Work with both stakeholders and teams to review and shift direction or create different collaborations to remain on course and deliver outcomes.

Drive Innovation and Prepare for the Future

With year-end within reach, hopefully the planning you have put in place all year is paying dividends, you have been able to negotiate any unforeseen challenges, you are on target to deliver year-end goals and you now have the resources and space to devote to more creative thinking before jumping ahead to plans for another year.

Q4 is the time to explore current and emerging trends in your sector and function. Actions include:

• Trend Analysis: Stay ahead by identifying emerging technologies and market shifts using free resources such as online magazines and expert professional think pieces and industry insights on LinkedIn and executive websites such as Rialto, BCG and Deloitte.
• Innovation Culture: Think about your ongoing approach to innovation and change: have you been risk averse or open to new ways of doing things? Foster an environment where teams and collaborations are designed to support experimenting with new ideas and approaches.
• AI Integration: In today’s fast-evolving Generative AI-led landscape, those who fear the new are most likely to be left behind. Evaluate how AI and other technologies can be further integrated to enhance efficiency and performance. What are your rivals doing? What is happening in your sector and comparable sectors? What are AI experts telling us about what may be possible in the near future? Are you ready for it?

Rest, Reflect, and Recharge:

Leadership requires resilience, and resilience requires rest. Use the end of the year and holiday period to step back and recharge. Reflect on the journey you set both for your business but also personally.  Look at what you have found most rewarding through the year and ask yourself these questions:

• Am I where I wanted to be when I started this 12-month plan?
• Am I satisfied with my professional growth and achievements?
• Have I maintained a healthy work-life balance?
• What adjustments can I make to ensure greater fulfilment and effectiveness next year?
• Is it time for a change? Or is there see scope for progress and fulfilment in your current organisation?

Consider feedback from trusted colleagues or family to gain additional perspectives on how you are navigating your responsibilities.

Preparing for the Next Stage of Leadership

The second half of the year offers a powerful opportunity to consolidate progress, address challenges, and set the stage for future success. Having a plan in place enables you to be more ready to evaluate and face new opportunities and challenges with clarity, confidence, and purpose.

Leadership, however, is a journey of constant evolution, and while careful planning is essential, adaptability, open-mindedness and reflection are equally critical. The higher one climbs, and the more responsibilities one takes on, the lonelier it can seem.  Working with a mentor or coach can encourage executives and senior leadership to step back and reflect, while providing invaluable guidance to navigate the day-to-day journey, offering perspective and accountability to help leaders reach their fullest potential.

“Planning without action is futile; action without planning is fatal.”

So said Cornelius Fichtner, a Swiss project management expert. Successful leaders understand that their careers and roles within organisations are ongoing projects that constantly needs to be consciously managed, adjusted, aligned with ever evolving strategic objectives, market forces, emerging trends and technological developments.

For executives looking to maintain their career on a positive, upward trajectory – whether pursuing a new role, growing within an organisation, or preparing for a significant step up – taking the time to reflect on personal goals and crystallising a structured vision of how to reach them by setting clear actions is key to success.

Breaking down that strategy into quarterly plans gives a practical framework to improve personal performance and retain a dynamic role in pushing for organisational growth and success.

The wind down to the end of the year and the run-in to Christmas can therefore provide the perfect opportunity for reflection and forward planning.  Executives who make this an annual practice gain clarity on what they aim to achieve, why those goals matter, how they intend to accomplish them, and what or who is needed to make them a reality. This intentional approach minimises wasted effort and maximises returns by focusing resources on meaningful priorities. Leaders who act with purpose and vision inspire confidence in their workforce and stakeholders alike.

In the first of this two-part blog series, we focus on practical steps that executives can consider to set the stage for personal and organisational success over the first two quarters.

Q1: Reflect, Assess, Set Goals.

Reflect: The start of the year often brings a renewed sense of energy and resolve. Teams return refreshed and focused from a break, making it an ideal time for leaders to refocus their efforts. The perfect time, then, to reignite and engage with key stakeholders to understand their expectations, challenges and opportunities and galvanise them into action and aligning objectives.

Asses: Reevaluate and carry out a SWOT analysis (strengths, weaknesses, opportunities, and threats).  Define both short-term and long-term career goals. Tools such as 360-degree feedback, personality assessments, and executive coaching can help shape a 12-month personal development plan with clear, actionable goals.

• Benchmark Skills: Compare existing skills against emerging opportunities and challenges. Identify areas for improvement, particularly in soft skills such as emotional intelligence, agility, and creativity, which are increasingly crucial in the AI-driven era.
• Schedule Development: Make time for training, conferences, or coaching. Populate your calendar with key events, manage conflicts, and work your projects around them
• Prioritise: Once you have a view of the coming months, you can set priorities and deadlines, Write a list of the most pressing demands on your time: what needs doing now, what can be delegated, what can wait?

Set Goals

Once objectives are defined, executives can lead team discussions to review successes and challenges from the previous year. Honest and active listening fosters collaboration, allowing teams to collectively identify potential roadblocks and opportunities.

• Explore New Markets: Evaluate how emerging trends, like AI, can enhance operations or open new avenues.
• Communicate Vision: Share objectives and inspire the team with a clear vision of the year ahead, ensuring alignment with organisational goals.
• Plan Talent Needs: Identify skill gaps and strategise whether to upskill current employees or bring in new talent. Build workforce confidence by highlighting how new technologies will enhance their roles and benefit the organisation.

Q2: Build Your Personal Brand, Communication Skills & Strengthen Relationships.

Branding

A strong personal brand is crucial for executives aiming to stand out. This involves defining a unique value proposition and aligning it with communication style, online presence, and professional networks.  Think carefully about how you wish to present yourself and the purpose of your communication. Are you looking to attract the right talent or partners? Gain a promotion? Stand out in your field? Attract or assure investors? Adjust your language content and tone accordingly with the end goal in mind. You may wish to work with a mentor or coach for an objective view.

• Online Presence: Do optimise LinkedIn and other relevant platforms by sharing thought leadership content. See our previous insights on elevating LinkedIn profiles and networking effectively.
• Networking: Stay active in professional organisations and leverage opportunities to expand influence and connections.

Whether you are in the market for executive transition, executive outplacement or you are seeking to establish yourself in a new or current position, stakeholders, employees and employers, current and potential, need to understand who you are, what you represent and why they should place their faith in you.

Communicate:

Effective communication is a cornerstone of leadership success. Plans, no matter how robust, can falter without clear articulation. Executives must refine both their digital and interpersonal communication skills whether seeking a promotion or a new opportunity, or presenting an organisational strategy to the board or other stakeholders.  The way you present and express yourself could mean the difference between success and failure.

• Transparency and Updates: Develop a plan for regular, transparent communication using emails, videos, or meetings. Provide updates and implement channels for feedback.
• Public Speaking: Hone skills in presenting to diverse audiences, both in person and online. In today’s business landscape, personality and likeability are more important than ever. While some have a natural affinity for public speaking and presenting, others may need professional coaching help improve confidence and delivery.
• Non-Verbal Skills: With increasing proportions of meetings held online, mastering the art of creating engaging presentations and holding the attention of people who may all be sitting separately in front of laptops in different time zones around the world is an additional challenge. Focus on body language, not just tone, to build trust and engagement.

Strengthen relationships:

Strong relationships are the foundation of effective leadership. Executives should prioritise key connections—whether with team leaders, clients, or stakeholders.

• Review and Follow Up: Revisit unresolved issues or recent communications to ensure alignment on next steps or actions needed. Schedule meetings with key stakeholders to maintain momentum and address emerging concerns.
• Support Teams: Collaborate with HR and managers to identify and support struggling employees, celebrate high performers, and mitigate risks of losing top talent.
• Encourage Feedback: Maintain an open dialogue to foster trust and identify challenges at the earliest opportunity, sharing your vision, identifying challenges and explaining how you plan to overcome them, to foster trust and openness. Invite feedback and respond positively.

By weaving these practices into their routine, executives position themselves for success going into the final two quarters of the year. They will have enhanced personal performance, strengthened relationships, and ensured their teams are aligned with strategic objectives. With clear KPIs in place, they can adjust plans to navigate challenges and capitalise on new opportunities.

Among all the competing critical challenges faced by CEOs on a daily basis it can be all too easy to manage with myopia – to only see what, and equally importantly, who, is directly in view. But failure to look further into the future can be costly and that includes neglecting to build a pipeline of future leaders who will ensure seamless transitions and continuous, dynamic organisational transformation. Direct costs associated with unplanned succession have been estimated at over ten times the price of an executive’s salary.

In the UK, almost half of businesses lack a formal succession plan even though by 2030, nearly a million businesses are expected to change hands due to retirement.  A fascinating Harvard Business Review study estimated that poor succession planning costs the S&P 1500 companies an eye-watering $1 trillion per year while, conversely, good planning could increase valuations of the biggest companies by up to 25%.

Prepare for handover: If the preferred successors have been identified and invested from within the organisation, they should work alongside the incumbent in the months before the transition and undergo assessment alongside the executive and HR to identify any gaps in skills, training and experience which must be filled before they take up the new position.

They should have been introduced to key stakeholders to establish working relationships and trust to ensure partnerships and teams are aware of the coming transition and confident in and familiar with the incoming leader.

If the organisation is looking for continuity and stability, the anointed successor should be fully briefed and working with HR and the board to gain full sight of all projects and responsibilities.

If the new appointee is coming in from outside of the organisation, there should ideally be a well-timed crossover where the successor joins the organisation, shadows the outgoing leader who will introduce their successor to relevant staff and partners. This period should not go on too long, or it will diminish the new appointee’s capacity to assert their own personal style and culture.

Of course, the board may be looking for a change of direction, which may come as a shock to key stakeholders. In such cases, the groundwork must be laid to prepare the workforce, customers, partners and if relevant, regulators.

Hopefully, the handover will be cordial, however there may be times when the situation is more hostile, for example if the incumbent has been fired or is going to a direct competitor, in which case key members of the teams around the outgoing leader will be key in helping smooth the transition while the CEO, other senior executives and comms teams will need to communicate with stakeholders to minimise any potential reputational damage.

Monitor and support: Once the new appointee is in place, it is essential to continue to evaluate and measure progress against KPIs and work with them to tweak any teething problems. Support them to build a team with future leadership potential to maintain the continuous cycle of development of  talent.

By taking these steps and committing to a structured leadership pipeline, organisations can plan further into the future with confidence and build adaptability and agility into business models to allow dynamic transformation while preparing for any economic or organisational shocks. None of us could have predicted the global disruption and human loss of the Covid pandemic. How many organisations have learned from it and would be able to replace stricken leaders or respond with structural and operational change to adapt models to seismic shifts such as that one? Succession planning should be loosely based on the cycle of churn for different positions, but with a pool of talent from diverse backgrounds who can step in at any time to ensure continuity and growth even as organisational objectives develop and change.

Once natural succession planning has been built into a business model it can be self-sustaining, with increasingly measurable and visible benefits. At Rialto, we find that talent that has been nurtured from within by partnering with us through  coaching or attending a  leadership development programme tend to demonstrate increased commitment and engagement minimising attrition costs and disruption. Any company that manages to keep a loyal, happy and aspirational workforce that understands hard work and impressive performance will be rewarded with meaningful promotion, will see their global reputation enhanced, productivity increase and a virtuous cycle of talent and growth. This should be balanced, however, with the introduction of fresh talent from other backgrounds, companies, sectors, industries and countries to avoid stagnation and promote dynamic cultural evolution, creativity, energy and innovation.