5 Ways to Enhance Your Executive Career

Failure is not the true enemy of success; complacency is. As humans, it is in our nature to stick with what we know and gravitate towards tried-and-tested approaches that have previously yielded results. But as we have learned through ongoing disruption, sometimes what worked before no longer applies.

Many senior executives will have steered their businesses in new directions and made major organisational adjustments as a result of new challenges, but may have neglected to make necessary changes on a personal level. New ways of working require new ways of thinking, leading, communicating, and operating. If you as an individual are not growing and evolving alongside the business and the wider marketplace, you risk negatively impacting your organisational and personal effectiveness as a leader.

Change does not need to be radical to be effective. In fact, smaller sustained action is often more beneficial for generating long term impact than sudden drastic overhauls are. By committing yourself to a series of regular activities, you can help to ensure you are performing just as effectively and consistently at the start of the financial or calendar year as you are at the end.

Here are five pieces of executive career advice and our career coaches’ suggestions for manageable goals you can focus on to achieve long-term, sustainable value at the senior level.

1. Focus on Self-Improvement

In psychology, ‘self-actualisation’ is at the top of Maslow’s Hierarchy of Needs and is the one step left to strive for after our basic need for sustenance, security, socialisation, and status are met. We are all predisposed to desire to reach our full potential. For many senior executives, there is not much further left to climb up the professional ladder in terms of title or role, and therefore this esteem comes from achieving one’s own internal purpose.

This ideal will look different for everyone, and in our executive career coaching work we advise our clients to gain a clear understanding of what this ideal means to them on both a personal and professional level. What fulfils you most in your daily life? What do you want to be remembered for someday? What values, goals, and priorities drive you at this level in your career? What type of life do you want to be living, and what is your optimal career at this stage?

The next question is focused on the present scenario, namely, how far away are you from reaching that version of yourself, and what are the key steps you can take towards getting there? For many, the easiest place to start is within. Set the intention of taking time out to assess and improve. Take stock of your strengths and weaknesses with full honesty. Assess whether those values and goals you have set for yourself are being served in your current state, and if not, what you could be doing instead to live out those values and reach your goals sooner. The things you valued earlier in your career may differ from what matters most to you now. Your circumstances may have also changed over time. Apply both big- and small-picture thinking here and be willing to shine light on even the most shadowy parts of yourself.

Our advice for executives is to not treat this as a one-off activity. You can set time out for a deep dive, but should check in with yourself at various points throughout the year to ensure you are keeping on the right path. While setting an agenda at the start of your self-improvement efforts can help you keep focus, it is important to remain curious. As we experience more life, our goals, circumstances, and priorities change. We are rarely the exact same people we were in January by the time December rolls back around. Therefore, it is important to stay curious about the world at large, your career, and yourself throughout the year and adapt and flex as needed. These are valuable skills, and this openness and agility will serve you well.

2. Acquire New Skills

Investing time in your own capabilities is always worthwhile for enhancing your value in the marketplace and furthering your own personal growth.

Over time, you may have picked up on a few of your own shortcomings. But one of the best ways to identify what skills will be most valuable for your career is to research macro and general industry trends, as well as those relating to your job function and sector. Gaining an understanding of what’s happening in the marketplace and the wider world can help you to identify opportunities and threats to your business, as well as to your personal growth and progression. We do this regularly with our career coaching clients, and it is majorly beneficial for helping them solidify their career objectives.

Picking up new skills, prioritising continuous learning, and leveraging your existing capabilities in a new role can help you to take advantage of the next growth curve. Our latest RALI insights illustrate that data literacy and digital/technology literacy continue to be key as many organisations ramp up their digital transformation plans. You do not have to learn to code, but you do need to have a general understanding of the role technology is beginning to play in your business, your industry sector, and your customers’ lives. Our insights also show that soft skills such as communications and collaboration continue to matter in the hybrid working world. Also, as previously mentioned, agility and flexibility are high up on the skills agenda in the continuously disrupted marketplace.

These soft skills will take internal work to develop and are learned in practice. As for the rest, you can develop those harder and more technical capabilities through your own research, seeking out training opportunities, enrolling in a course, or attending topical professional events such as those offered throughout the year by Rialto.

3. Reassess Your Leadership Style or Ways of Working

Soft and hard skills may not be the only areas that need adapting to move forward. As we have learned first-hand these past several years, it is often the case that many of the tactics that worked in the past may no longer be effective in the face of new challenges or business conditions.

You may find this is the case for your leadership style or ways of working. Perhaps you have introduced new practices in reaction to challenges or situations that arose in the past and remained on that same path even after the issues were resolved or no longer impacting your business. You may have even resisted change altogether, taking on an ‘if it isn’t broken’ mentality. Either way, you may be backing your team and the business into a corner and stifling their opportunities to flourish.

Many businesses conduct periodic reviews with their teams and leadership, which helps make it easy to glean feedback that can fuel this improvement agenda. These reviews should be approached not as an opportunity to critique your team, but as an opportunity to learn about the business from a different perspective and gain insight into how your leadership is either helping or hindering growth. If your organisation does not conduct these reviews as standard, you can have informal chats with your team or colleagues to discuss what is and is not working within the business and where your leadership could improve. Beyond that, seeking out career coaching can help you gain insight from an objective third party.

Our advice is that this too should not be treated as a one-off activity and should be revisited periodically. Every executive should be regularly collecting feedback day in and day out and adjusting their style accordingly. You may find that your team requires compassion and empathy in one period, and confidence and boldness in another. We never know what the day, month, week, or year will bring when we enter it, so it is imperative to constantly evolve.

4. Refresh Your Personal Digital Brand

How you present yourself within your organisation is important. But it’s also imperative to position yourself appropriately in the external market – i.e. in your industry and the job market. Senior leaders are often the most public-facing members of the organisation, which means that reputation and perception matter in many of these roles. Your reputation is crucial to gaining respect within your industry. For those planning a career change or undergoing the executive job search process, the focus should be on differentiation in a highly competitive senior marketplace. Are you being seen by the right people, and are you making the right impressions?

In all these scenarios, having a strong online presence is incredibly valuable. In our digitally driven age, this has become our frequent first impression of people. Ahead of a meeting, you may run a quick Google search, or before an interview the HR team will most likely review your LinkedIn. These activities enable us to create perceptions about one another before we even meet. It is an inevitable reality of our technology-driven daily lives. Therefore, you need to ensure that you are making the right impression.

Furthermore, your online presence can help attract opportunities for speaking engagements, conference attendance, or even new roles. LinkedIn is a powerful player in the executive jobs market. According to LinkedIn’s own data, 52 million people use the platform to search for jobs each week. Eight people are hired every minute, and 101 job applications are submitted through the site every second. It is an incredibly powerful tool, with benefits that you cannot afford to miss out on.

Our career coaches advise setting aside some time to dedicate to your personal digital brand. Assess which platforms you want to be found on professionally, and work to strengthen your profile. If you haven’t updated your About section, Experience, Education, or profile imagery in a while, make sure they are relevant to your current circumstances, and that they support your strategic objectives. Try to get into the habit of updating these sections whenever new developments happen.

If you aren’t a regular LinkedIn user, it is never too late to start. Many might find LinkedIn a bit daunting, overwhelming, or time consuming. Really, it is not as complicated as it may seem, and it is possible to reap the benefits of LinkedIn without spending all your time on it. Set a block of time aside to overhaul your profile at the start of your efforts, but also spend a little time on it each week to keep up your presence on an ongoing basis. The easiest way to do this is to build LinkedIn into your workday routine. Dedicate five to ten minutes each day checking your notifications and messages, interacting with others on your feed, sharing content, or engaging in Groups. It’s a short bit of time, but through the year it can really add up.

We have a blog series that can help you get started. Alternatively, if you would like individualised help tailored to your specific needs and objectives, we offer bespoke personal digital branding programmes.

5. Grow Your Network

There is more to LinkedIn than thought leadership. LinkedIn is a social networking platform, with the operative word here being ‘networking.’ The value of having a strong professional network cannot be overstated, but it tends to be something we let fall to the wayside over time. Data from McKinsey shows that only 14% of professionals have grown their networks since 2020, while less than 50% reported making any effort to do so. In neglecting your network, you may be missing out on opportunities to grow and enrich your career.

Our career advice in this vein is to make it a point to extend both your physical and virtual network. If you aren’t connected online to those you know physically, be sure to bridge that gap across touchpoints. Online, you should also consider reaching out to those you may not directly know but who may be beneficial contacts for you to have. In fact, research from MIT, Harvard and Stanford found that weaker social connections on LinkedIn have a greater effect on job mobility than stronger, more direct connections. Reaching out to your lesser known, secondary, or third-degree contacts on the platform is more likely to yield opportunities than mining your close personal relationships.

Make time to review your connections to ensure you haven’t missed any key ones, and make the task of growing your network into a regular LinkedIn habit. You could set KPIs for yourself to keep on track through the year, whether that be setting a goal to send a certain number of new connection requests per week, or growing your network by a specific number by a certain date.

We understand that this activity can take a greater time commitment to get right. Taking the time to research those potential connections and sending out requests can require time that busy senior executives do not possess. We do offer a service to alleviate this burden, enabling you to grow your network with minimal effort and focus on the more important task of developing relationships and sharing insights. Contact us to learn more.

In summary, if you have fallen into the trap of becoming complacent with your own personal development, it is time to remedy that. Regularly setting targets for yourself can be a great motivator to enhance and develop as an executive, and are much more likely to generate sustainable long term growth.

At this point, we are no longer strangers to disruption. It feels as though we have adapted, redirected, and flexed nonstop since early 2020 to the point where this has become our default mode of operation.

2022 was a continuation of this way of being rather than a deviation from it. While we saw the end of most of the remaining COVID-19 restrictions worldwide, the effects of the pandemic continue to ripple through our personal and professional lives. Rising inflation, geopolitical tensions, disrupted supply chains, greater adoption of emerging technologies, and shifts in the job market have created a new landscape for leaders to contend with as we wrap up this year and prepare to begin anew.

Naturally, many leaders are concerned about what lies ahead for the next 12 months, and what these hurdles might mean for their business’s growth, profitability, and shape. As many of our clients move their focus to 2023, we are highlighting five of the main challenges and priorities they foresee ahead.

1. Transforming Business Models and Culture

With accelerated and disruptive changes remaining a constant, business leaders need to continue to adapt existing business models, experiment with new approaches or change direction, informed by past lessons. If the last several years have taught us anything, it’s that we need to embrace flexibility and agility to overcome challenges. Many businesses and their leaders have adapted out of necessity rather than strategic or competitive motivations. That needs to change in 2023.

Business leaders can no longer ride the waves of disruptions in an attempt to keep their heads above water. The time is coming to think differently and boldly. Agility is a critical component of this adjustment, but rather than simply flexing with the times, leaders need to be tracking the disruption and looking a step ahead.

If supply chains are insecure, efficiency and costs need adjustment, and customer expectations are fluctuating now, what might that look like moving forward? What implications might current disruptions have in both the short and long terms? What changes to organisational goals, standards, and practices will need to be made as a result?

This is the time for leaders to shake the constraints of legacy thinking and models. What has historically worked may no longer fit the current and future needs of the business. In 2023, leaders will be tasked with determining which models and practices or team mindset are most effective and implementing them into the organisation’s ecosystem.

Expect to see continued shifts in the ways we work as a result. Hybrid working models have been with us long enough now to no longer be considered ‘exploratory,’ so expect to see businesses solidifying their stances on their staff’s office attendance in 2023. Hybrid calls for more fluid organisational hierarchies, with employees taking on more individual self-management responsibility and working more closely together. Rather than making decisions and edicts in a top-down management style, the role of the leader in 2023 will be more focused on encouraging and empowering the rest of their team’s decision making, autonomy, innovation, and collaboration.

2. Talent Shortages

Businesses will continue to face challenges in building teams in 2023. The effects of the pandemic’s ‘Great Recession’ are still with us all, with PwC’s Global Workforce Hopes and Fears Survey from earlier this year finding that one in five workers globally had plans to quit in 2022. Moving into 2023, we are also contending with trends such as ‘quiet quitting’ in which employees’ burnout impacts their motivation and productivity, as well as many major organisations enacting their own hiring pauses in reaction to economic difficulties.

All these factors combine to create a turbulent talent market in the new year. Many executives will enter the ‘job’ search either unwillingly as the result of redundancy or corporate restructures, or willingly in search of increased reward or deeper fulfilment. Rialto Associate Director Nicholas Storey expects that the latter motivation will be a key factor driving the talent market in 2023. He says:

“YouGov data has found that only 17% of people actually enjoy their jobs. That means that the other 83% are waking up to attend jobs that either don’t excite and fulfil them, don’t pay them enough, or don’t match their skillsets. After enough time, that will wear on a person to their breaking point at which time they will likely undergo a transition. On the business level, this is a big issue as you end up with staff that are dissatisfied, not invested in your organisation’s mission or objectives, and on their way out. I think 2022 was a wakeup call for many leaders in this regard, so I expect that in the new year these leaders will actively look for ways to help their employees feel more fulfilled and valued where they are while also enticing new talent to come on board.”

Employers need specific skills on hand to grow the business and deal with the challenges ahead, and therefore they need to be in the best position to develop their existing teams and attract any skills by they don’t have. Retaining and attracting employees will be a top priority for HR directors and other leaders in 2023 but will be difficult to accomplish with such fierce competition in the marketplace. While the Great Recession and corporate cutbacks have injected an influx of talent into the market, not all these professionals possess the in-demand skillsets that will help propel the business into the future. Therefore, competition for those individuals who do possess these capabilities will be fierce. Organisations need to consider what they can offer to new talent that sets them apart from other businesses, whether it be financial reward, aligned values, opportunities for progression, training, or beyond.

3. Upskilling for Teams and Leadership

If leaders cannot recruit the talent they need, then they will need to cultivate talent and skills required in-house.  Investing in skills and training for current staff can help ensure the business has the skillsets it needs for ongoing success without the difficulties of having to recruit it. Not only does this set the business up for success, but it also helps to deepen employee’s individual investment into the business and improves retention. Expect to see more businesses invest in in-house training or funding outside learning opportunities for employees in the new year.

Leaders will need to invest in their own skillsets as well to stay relevant. However, leadership is complex and varies by person and organisation. There is no singular recipe or combination of skills that ensure a leader will be successful in their role, but there are a few areas where senior executives can focus their efforts in response to the varying shifts in the marketplace to become more effective in highly disrupted environments.

While it will be imperative for those at the helm to have the necessary technical capabilities that their roles and industry might require, at the leadership level there is an even greater need to focus on the development of skills that help those in charge to better engage their stakeholder audiences.

‘Human-focused’ skills like communication, collaboration and empathy will be important focal points in 2023. The pandemic created a need for more compassionate leadership and continues to matter as we enter 2023 amid financial strains, geopolitical instability, and other challenges. Leaders need to be able to show resilience themselves whist also taking time to understand the circumstances of their staff, stakeholders, and customers so decisions can be made with those groups front of mind.

If future success is to be achieved through cross-department collaboration and empowered teams, then leaders need to be able to bridge the gaps between groups and create alignment. As mentioned, many organisations will be shifting away from top-down leadership styles in 2023. For this to be successful, communication will be key. It falls on leaders to engage their teams, customers, and other stakeholder audiences in conversation to gain insight and identify future opportunities and areas for improvement or diversification. Amid so much change, leaders will also need to ensure they are sharing the right messages with the right audiences at the right time. This requires tactful communication skills that take time to hone and develop therefore doing so would be a worthwhile investment for any senior executive in 2023.

4. Accelerated Digital Transformation

Of course, strong digital skills will also be imperative at every level as digital transformation disrupts at an accelerated pace. According to data from Vistage, despites 86% of decision-makers expecting a recession, the majority of leaders are poised to spend more on technology in 2023. In fact, 51% expect to increase spend by an average of 21%. This will involve a modernisation of both hardware and software in an attempt to streamline practices, make better use of data, and optimise organisational efficiency.

There are several major trends that business leaders should be focusing on in 2023. Cloud technologies and ‘bossware’ tools will remain popular as staff splits their time between home and the office and leaders aim to keep track of productivity. Augmented and Virtual Realty (AR and VR, respectively) tools are positively impacting the experiences that companies can deliver to their customers and are in the early stages of reshaping how we work via the Metaverse. However, one technology continues to reign supreme above all others.

Artificial Intelligence (AI) will remain a top exploratory area for businesses in 2023 and will touch every industry and function in some capacity. Rialto consultant Katie King is well-versed in this shift, having published two books on the impacts of this technology on businesses. She predicts:

“We are seeing record AI adoption following the pandemic, and the population of businesses actively using and exploring this technology far outnumbers those who continue to resist it. AI makes it possible to overcome so many of the challenges that plague businesses today such as delivering results with limited teams and resources, managing a disrupted supply chain, and navigating ever-changing customer demands. There are so many tools and vendors already in the marketplace, which may make it feel a bit overwhelming to start but also lowers the barrier of entry for businesses looking to adopt. I expect that many of the holdouts will shed their AI inhibitions and get on board in the new year and that this technology will be an integral part of many business functions by the end of 2023.”

Expect to see AI take on a more active role in the new year. HR will enlist automated tools for their recruitment, training, and employee engagement activities. Manufacturing and operations will assign AI to resource optimisation, maintenance, and supply chain management. Sales and marketing will use technology to better understand customers, deliver more personalised experiences, and keep on top of trends while management will leverage AI to gain real-time insight into all areas of the business. There is not a single function that will not be impacted by technology, and businesses seem more open-minded than ever about embracing it.

Of course, as practices become more digitally driven, risks increase. Cybersecurity threats are at an all-time high with new threats emerging every day. As businesses invest in new tools, they must also be thinking of ways to safeguard their systems against any vulnerabilities. Therefore, it is essential when assigning 2023’s technology budget to allocate funding for security initiatives. All it takes is one breach for customers to lose confidence in your business entirely.

5. Sustainability

All that in mind, a threat bigger than cybersecurity, inflation, technology, and talent shortages looms above us all. Climate change continues to worsen year-on-year and cannot be ignored. As a result, customers are demanding greater transparency in organisations’ sustainability initiatives, climate-friendly products and services, and pledges from businesses to ‘do better.’ According to Harvard Business Review, over 700 of the 2,000 largest publicly traded companies—including 52 of the FTSE 100— have stated their intentions to reach net zero carbon emissions by 2050.

If your organisation has not defined its sustainability values and begun altering its practices accordingly, then 2023 is the time to do so. Take the time to zoom out on the big picture of your day-to-day activities and to think critically about the impact your business is having on the world at large. From there, you can begin to identify actionable steps towards change. You will not be able to drastically reduce your impact overnight or eliminate your environmental footprint entirely, but small actions can compound and amount to major impacts over time. In 2023, businesses might consider switching to renewable energy sources, reducing waste, tightening up your supply chain, or allowing staff to work remotely more often.

Beyond demonstrating your organisation’s dedication to the global issues that impact your people, taking the time to examine your practices may highlight other inefficiencies and potential cost savings you may have otherwise overlooked. At the end of the day, an investment in sustainability should be part of all decision making, no matter the cost.

After three full years of disruption and change, there is still more ahead in 2023. Therefore, it is critically important to take the personal time to reflect and learn from what has come before so that we may continue to evolve and drive business forward and remain competitive across an ever-changing landscape.

Today’s C-suite executives certainly have their work cut out for them. These leaders are responsible for piloting the business through turbulent times, inflation and economic downturn, supply chain security, fluctuating demand, global disruptions, and shifts in customer expectations. It’s a tall order, and a major challenge for many businesses looking to recover from these setbacks and step into the future with the right foot forward.

As a result, we are seeing many businesses make major changes within the C-suite to build leadership teams that are better equipped to deliver the necessary impact to help the business succeed long term. This has involved reshaping roles, introducing new voices at the top table, and shifting focus towards more strategic objectives.

Here are the 3 major changes organisations are making:

1. Titles Aligned with Strategic Goals

Historically, C-suite titles have been limited to departmental designations such as Finance, Marketing, or Operations. It made sense that the key functions of the business had representation at the top of the organisation, with the Chief Executive at the helm overseeing everything. While those titles still hold valuable places in the C-suite, many organisations have begun to understand that stronger leadership and ownership is needed for their strategic priorities.

That’s why when you look at many of today’s boards, you see newer titles such as Chief Diversity Officer, Chief Sustainability Officer, Chief People Officer, Chief Data Officer, and so on. Research from LinkedIn found that a search for titles incorporating the word ‘Chief’ returned 51 different variations, most of which reflect the changing priorities of top-level leadership.

These titles may appear gimmicky, but their value is anything but. The creation of these roles indicates an understanding from organisations that both the business landscape and the world at large are changing, and that the business needs to adapt accordingly.

Can the appointment of these C-suite executives fix the shortcomings in these priority areas overnight? No. However, having leaders with remits dedicated specifically to these issues creates accountability for the organisation and helps ensure that these issues have an ever-present voice in all decision-making processes. The act of appointing a Chief Sustainability Officer itself will not reduce the organisation’s carbon footprint, but it will help to ensure that sustainability is represented in all leadership conversations and has the internal support required to make change happen over time.

In addition to these strategic titles, we are also seeing businesses adapt, expand, and adopt certain roles to improve the organisation’s ecosystem orchestration and cohesion. For example, the Chief Growth Officer, Chief Alliance and Partnership Officer, and Chief Customer Officer may be tasked with connecting traditionally siloed departmental roles like marketing and sales and infusing external customer-facing objectives into internal strategy. The Chief Data Officer will likely be tasked with bridging technology with other areas of the business, an increasingly important task as businesses accelerate their digital transformation projects.

We mentioned in a previous blog that having a niche related to one of these highly important business priorities is a major asset for any top executive to bring to the leadership team. As the C-suite is evolving, there is potential for executives to combine their leadership capabilities and subject matter expertise to create real impact in these newer board positions. The expansion of the C-suite allows for more voices in the conversation and can help to shape the leadership team into one that adequately reflects the evolving needs of the business and its people. You may be able to bring something unique to the table, and your insight may be exactly what the business needs moving forward.

2. Purpose-Driven Activity

Beyond strategic priorities, these titles and appointments are also driven by organisational purpose. ESG has become a major focus for businesses, with Harvard Law School’s ESG Global Study 2022 finding that the European market boasts the highest percentage of ESG users at 93%, which is more than both North America (79%) and Asia-Pacific (88%). Research from Deloitte backs this up, as 79% of respondents in their survey of 212 C-suite leaders across various industries reported that their company has a clear and defined purpose strategy that is integrated with core business strategy.

But it isn’t just the leadership team that cares about environmental, social, and governmental issues. According to a study by PwC, 76% of consumers say they will stop buying from companies that treat the environment, their employees, or the community in which they operate poorly, while 86% of employees prefer to support or work for companies that care about the same issues they do. As more Gen Z enter the workforce and become a bigger part of the customer population, it is expected that more attention will be paid to ESG-related issues in the years to come.

Issues like climate change and D&I are at the top of every board’s strategic wish list, and it falls on the C-suite to deliver the desired results. Appointments of C-suite executives with ESG-related remits is on the rise, but it is also becoming increasingly important for C-suite members in all areas to integrate these issues into their own agendas. The C-suite needs to work together to create an aligned strategy that creates accountability throughout the organisation and provides a basis for each individual member to draw from with their own teams and activity. Executives can no longer afford to overlook ESG, nor should they try.

3. Increased Scrutiny

The ways in which the C-suite delivers on ESG goals, enacts the organisation’s purpose, and behaves in times of turbulence will not go unnoticed. These roles carry a lot of responsibility and accountability both internally and externally. C-suite executives must answer to various stakeholder audiences including their fellow C-suite and board members, their teams and direct reports, the rest of the organisation’s staff, as well as investors and customers. These roles require a high level of relationship management skills to meet the varying needs of these different groups. It is a juggling act, and there are often trade-offs to be made.

Sometimes, the leadership team gets it wrong. Other times, serving the best interests of one group negatively impacts another. These situations are undesirable but an inevitable reality for C-suite executives. Unfortunately, our increasingly digital activities heighten this scrutiny. Thanks to social media and the ever-active digital news cycle, word travels fast. The C-suite are no longer mysterious, faceless entities that sit at the top of an organisation and are relatively unknown outside their specific industries. Social media has made it possible for many executives to position themselves as thought leaders and share content with a wide-reaching audience, while a 24-hour news cycle is able to pay more attention to things that might have otherwise been missed or selectively passed over. We are even seeing a rise in some C-suite executives becoming micro-celebrities outside of the business world—think Elon Musk, Jeff Bezos, and Sheryl Sandberg.

This increased attention can be both positive and negative. On one hand, a positive public perception of a leadership team can reap various benefits for customer loyalty, investments, and market performance. On the other hand, it puts additional pressure on C-suite executives to toe the line and deliver impact. In the wake of a scandal or organisational shortcomings, it is often the C-suite that bears the blame both internally and externally in the court of public opinion. C-suite executives need to be poised to perform under pressure and immense scrutiny despite challenging circumstances.

Our Advice

Navigating these changes may provide challenges for seasoned and long-serving members, or prove intimidating for new executives. Our executive career advice for overcoming these hurdles and driving impact is to:

• Be flexible. The only way for the C-suite to overcome change is to anticipate and adapt to it. Keep an open mind and remain agile. As the C-suite expands to give voice to more diverse perspectives, don’t write these new appointments off as a box ticking gimmick. Be open to these new perspectives and be willing to collaborate and learn. The C-suite is the sum of its parts but is at its best when those parts work in harmony. Be willing to take feedback on board, adopt new ideas and practices, and change direction as needed.
• Look ahead. Yes, we are seeing a rise in titles related to timely issues such as remote work experience, well-being, and AI, but what comes next? Executives should take time to study trends in the market to improve their understanding of what is to come and begin preparing for it. Make decisions using data, evidence, and intuition so you’re not surprised to see a rise in titles like Chief Metaverse Officer, Chief Automation Officer, or Chief Cohesion Officer.
• Create purpose and demonstrate responsibility. ESG is here to stay, and every member of the leadership team should have a solid grasp on the organsiation’s stance on various issues. Which causes matter most to your customers and stakeholders, and what is the C-suite doing about it? How do the organisation’s activities align with the values and visions it claims to represent? C-suite executives are in the spotlight and therefore need to walk the talk.
• Be self-aware. Of course, this scrutiny extends beyond just ESG issues. How you carry yourself day to day will impact how the rest of the C-suite perceive you, whether your team will be willing to buy into your vision, and the level of trust the board, shareholders, and investors are willing to put into you as a leader. There is a lot of value to be found in taking the time to reflect on your own individual impact in the grand scheme of things. Where are you delivering the most value, and which areas require work? No one is 100% perfect all of the time. Seek out feedback from your team and peers and be willing to reflect and adapt. Enlist the help of a career coach who can provide specialised executive career advice as needed. The organisation will improve when you perform at your best.

Rialto is at the forefront of providing insights on both individual and organisation transformational change. Our focus includes supporting senior executives to make game changing career moves. Over 6,000 professionals globally have successfully made senior level moves globally over the last 11 years.

Our careers can often feel very personal to us, and for good reason. We invest our time and energy into achieving success, and work hard to build, nurture and maintain this over time. This leads to an inherent sense of control and ownership. As a result, a career change can be a scary prospect, but it can also be an opportunity for growth and new experiences. Whether by choice or necessity, a career change can give us a chance to reassess our values, passions and goals, and find a new path that aligns better with them.

While it can be daunting to leave behind the familiar and venture into the unknown, a successful career change can be incredibly rewarding, leading to renewed motivation, job satisfaction, and a greater sense of personal fulfillment. If you are considering a career change, take the time to reflect on what you truly want out of your professional life, and don’t be afraid to take the first step towards a new and exciting future.

Sometimes, however, that ownership can feel threatened or slip away from us. We may hit a plateau after climbing the career ladder for so long, or we find that we are in a vulnerable position during a period of restructuring or cutbacks. In both situations, it is common to feel as though decisions about your career and its direction are no longer within your control.

Losing career ownership is not a position any professional wants to be in, but it is not an impossible one to bounce back from or avoid. Here’s our advice on how to do just that.

Understand Your Options

First, you need to reflect and assess what caused you to lose that feeling of ownership. You might feel as though you’ve run out of road after racing full speed ahead or have nowhere left to go after reaching a certain level or the top of your organisation. You may also experience feelings of unease, burn out, or complacency as thoughts of ‘what now?’ occupy the space which ambition once filled. Alternatively, you may be content in your existing role or company but find that you face redundancy as the business heads in a new direction or scales back expenditure. Your career seems to be out of your control.

In either case, you have two options. The first is to invest your time and energy into improving your impact, value, and security within your current role and organisation. We recently shared a blog about how to take control during difficult periods, and the advice there may be of use here. In challenging economic times, when the focus shifts towards the business and you find yourself standing on less stable ground, you might feel like a pawn in a game. Your stability and security are at the mercy of someone else’s decision making, which puts you in a vulnerable position.

While you cannot control what the rest of the organisation will do, it is possible to shift how you are perceived within it. This is where strategic thinking and self-motivated action become crucial for demonstrating value and providing stability. Vulnerable executives—and even those feeling a bit stuck—may be able to chart the course of their careers in an entirely new direction within their existing role and organisation. This can be achieved by demonstrating their ability to make a meaningful impact in the face of new or emerging business challenges and to continue making valuable contributions regardless of what comes next.

For both executives in vulnerable positions and those who feel stagnant, the option of changing role or company is an attractive option. It can accelerate your career trajectory if a move is made strategically.  While this option may seem daunting, it is not as drastic as you might think. The average professional will have five careers throughout their lifetime, and most often their path will not follow a linear trajectory. Gone are the days of finishing school, getting a job, and climbing the ranks of one organisation until it’s time for retirement. The modern executive will instead make a series of motivated moves driven by a multitude of potential factors such as financial gain, changes in personal circumstances, the pursuit of passion or ambition, or self-preservation. Just because you are currently on one path does not mean you have to stay there. Not every career move needs to be upwards to be fulfilling. Linear moves can prove just as invigorating and reintroduce that sense of control that has been lacking.

Taking Control

Regardless of which option you choose, the best way to regain ownership over your career is to invest in yourself to make your career feel personal so you understand your value to in demand external market trends. Here are some steps you can take:

• Know Yourself: Over time, life and business circumstances can get in the way and make it easy to lose sight of your values, objectives, and aspirations. We find it is often valuable for executives in these positions to take stock internally and reassess what matters most to them, what they are looking to achieve in their careers, what level of risk they’re comfortable with, and what they bring to the table. This self-knowledge not only makes your career feel personal again, but it is also a critical first step in being able to demonstrate your own potential value and long-term contribution to an existing or prospective employer.
• Know the Market: This is critical to your success given the faster pace of change. It can also become easy to lose your grasp on the market due to ever-changing conditions and ongoing disruption. Whether you’ve been in one place for too long or been absorbed in the challenges of your current role or organisation, you may find that you are out of touch with the current market conditions, in-demand skills, the latest trends, and potential opportunities outside your immediate sphere. The best course of action here is to maintain a sense of curiosity and an eagerness to expand your horizons. Be open to learning all you can from different peers, reading books, articles, blogs or interacting in discussions that enable you to share and shape your ideas and observations.
• Know Your Value: As you begin to understand which factors are impacting the wider market, you must also consider what that might mean for your current or potential organisation and the role you may play as a result. As shifts and mega trends like AI and emerging technology, ESG and EDI become top priorities for businesses, where do you fit in? What can you bring to the table in the areas that matter most to your industry and employer? If you do not have existing knowledge and experience in these areas, this is where your willingness to learn can be incredibly valuable. Keeping an open mind and being flexible to change is an essential element for success in today’s competitive and ever-changing marketplace. Understanding what is needed and how you can deliver it will be crucial.
• Know Your Peers: One of the best ways to gauge the needs of the market and assess your place within it is by actively engaging. Social media platforms such as LinkedIn have become powerful tools for industry research and competitive analysis. Engaging in conversation with others in your industry can highlight some of those trends and insights you may be overlooking. Talking to trusted colleagues can help to shed some light on what others perceive your strengths and value to be. You will also be able to benchmark your skills and capabilities against others in positions like yours, which will prove beneficial if you have chosen to make a career move.

But don’t forget to make some connections along the ways. Data from McKinsey shows that only 14% of professionals have grown their networks since 2020, while less than 50% reported making any effort to do so. If you fall into this camp, you could be missing out on some major opportunities to advance or enhance your career. Many job opportunities—especially at the senior level—are secured by word of mouth and peer referrals. If you aren’t engaging with your peer network and keeping them in the loop about your goals, you may be missing out on potential opportunities to expand your horizons and enrich your career.

Don’t be afraid to connect with those outside of your immediate sphere. Real growth happens when you venture outside of your comfort zone. In fact, research from MIT, Harvard and Stanford backs this up, finding that weaker social connections on LinkedIn have a greater effect on job mobility than stronger connections. Reaching out to your lesser known or secondary contacts on the platform is more likely to yield opportunities than mining your close personal relationships would be. An investment in your network is an investment in your overall career and should not be undervalued.

• Know It’s All Going to be Okay: Change can be inherently unsettling, especially when you feel as though you’ve lost some of your control. However, if you are being proactive about bettering yourself and improving your contribution, you are on the right track. Be confident in yourself and your ability to navigate through this. If you had what it takes to get this far, then you have what it takes to keep going. Don’t be afraid to be bold, as experimentation is often the predecessor to advancement. Your previous thinking is what got you to where you are, so you may have to think outside the box to move ahead. The key to regaining or retaining ownership over your career is realising that that control never left you in the first place. You have always been in the driver’s seat but may have just needed to shift gears.

Rialto is at the forefront in providing insights on both individual and organisation transformational change.  Our focus includes supporting senior executives to make game changing career moves with over 6,000 professionals having received support over the last 11 years globally. For more information on our executive career transition programmes call +44 (0) 20 3746 2960 or make an enquiry.

At any time, but especially during times of market turbulence and volatility, organisations need capable leaders at the helm, driving decision-making, determining the strategy, and delivering results. There is a greater need than ever before for diverse thinking and ideas, with the role of the board increasingly focused on practical and strategic planning requiring complex levels of problem solving. There is no set number of how many individuals can sit on the board, most organisations appoint 8 to 12 directors to lead the business forward. While competition for these roles can be fierce, there is a constant need for those equipped with the right skills, capabilities, and demeanour to add new perspectives and challenge the status quo to drive new ideas and better decision making.

It’s a challenging position to be in. Beyond steering the organisation into the future, members of the board are also responsible for answering to the organisation’s various stakeholders and are often the first to come under fire when something goes wrong. While many executives aspire to these positions at the top, the truth is that not everyone is cut out for it. So how can you tell if you are? How do you know when it’s time to take that next step and put yourself forward for a seat on the board?

While there is no singular pathway or clear recipe for success in a board position, there are key traits and mindsets in particular that successful board members usually possess. To help you determine if you are on the right path, our expert executive career coaches have identified 5 key attributes that may indicate you are ready to occupy a seat at the boardroom table.

1. You’ve got a good grasp of the general, but are also a subject matter master

Some might say that Board members need to be a jack of all trades, possessing business acumen, a solid grasp of the big picture as well as some baseline financial, operational, key market, and people knowledge. Specific C-suite roles will have their own specific niches and responsibilities inherently, but in today’s fast-moving and ever-evolving business environment, specialised experience and knowledge are becoming increasingly valuable.

Your ability to advise effectively on in-demand subjects such as digital/emerging technology, customer engagement and retention, sustainability or ESG, diversity and inclusion, corporate governance, cyber security and so on will make you an unbelievably valuable asset to the board and enable you to bring in a unique, expert perspective on specific issues that may be plaguing the business. The board becomes much more well-rounded, nuanced, and effective when these differing perspectives are on hand. Therefore, it makes sense why organisations will be looking to internally promote or bring in board members who can add something to the conversation.

2. You keep a finger on the pulse of the marketplace and an eye on the future

However, what we would have considered ‘general business acumen’ three years ago certainly differs from what is needed today.  Shifts in our ways of working, volatile market conditions, new operating models, supply chain issues, and talent shortages have created a hefty set of challenges for the board to work through. What was once considered ‘best practice’ may no longer be, and some leaders may be uncomfortable or unwilling to adapt to these changes.

Odds are, if the organisation is bringing new people onto the board in either an executive or non-executive capacity, it’s because the business needs to try something different or head in another direction. No board has ever benefitted from bringing in a ‘yes person’ who simply nods in agreement and reinforces the status quo. Many of today’s businesses need to adapt to survive and require leaders who can drive them forward.

If you are the type of person who is always thinking ahead, thinking differently, constantly learning, and adapts well to change, then you could be positioned for board success. You understand that situations change swiftly and often, and you embrace this tumult rather than allowing it to overcome you.

3. You’re a people person

When our executive career coaches say you should be a ‘people person,’ we don’t mean this in the sense that you’re outgoing and personable, though those are beneficial characteristics for any board member to have. The primary objective of the board is to further the interests of the business. However, the best way to accomplish this is by tending to the interests of your various stakeholders. Each of these groups will have their own specific needs and getting to the heart of these interests and objectives will require you to have a deep level of emotional intelligence and human understanding.

You need to be customer centric in all board-level decision making activities to meet the needs of those who the business exists to serve. You need to be a team player to ensure your people feel empowered to contribute their ideas and everything runs smoothly internally. You also need to focus on creating an organisational culture that supports the business’s efforts to acquire, develop, and retain valuable talent. But in addition to all of this, you need to be impact-driven to help reassure your investors and any shareholders that their financial interests are being served. It’s a bit of a juggling act but being able to keep your stakeholders front of mind and allowing that to drive your decision-making is imperative for any board member.

4. You aren’t afraid of the difficult conversations, and know how to conduct them tactfully

A major part of successful stakeholder management is being able to communicate effectively. The board sits atop the chain of communication, and information is fed both upwards and downwards. You need to be skilled at getting your point across and holding your own in very strategic conversations, which can at times be challenging when you’re among a group of board peers who all possess strong opinions.

In nearly all board positions, you will also need to be skilled at successfully relaying any actions or insights back down through the organisation. You need to be able to judge what information needs to be shared and how to best present it. You also should be a skilled listener who is able to make their people feel heard. Your team have the most interactions with and therefore the best grasp of the needs of your customers, so you need to be willing to hear what they have to say. Taking feedback on board without getting defensive, being able to relay it back to those who need to understand or act on it, and representing your teams and customers’ perspectives in top-level conversations goes a long way.

5. You are both self-aware, self-improving and have recognisable value

Beyond advocating for others, you need to be able to advocate for yourself. Those who are promoted to the board or who are hired onto it from outside all tend to possess a high level of self-assurance. They have worked their way up to the top and gathered valuable skills and experience along the way. Apart from the occasional bout of imposter syndrome, no senior executive has ever joined the board without believing to some extent that they belong there. If you have been thinking about this for a while, then odds are that you do, too.

Successful executive and non-executive board members know exactly what they bring to the table, whether it’s their networks, experience, specific hard skills, or reputation within the industry. They know the value of these assets and how to leverage them successfully. This most often happens through a combination of their online presence, how they carry themselves in the workplace day-to-day, their contributions to discussions, and any other professional activity. In today’s digitally driven age, there is significant value in maintaining a strong presence that demonstrates the impact, results and outcomes you can achieve. The board are often the most public-facing and scrutinised members of the organisation, so an ability to well represent both yourself and your organisation is essential.

Being a successful board member requires more than just making a strong outward impression. You should also be comfortable looking inward. If you are the type of person who is constantly learning and evolving, you are on the right track. As we touched on earlier, the business world does not stay stagnant and therefore neither should you. Know the value of what you bring to the table but keep putting in the work to continue building your value long term. Consider executive career coaching to enable you to continue growing and evolving with third-party help.

If all the factors above apply to you, then congratulations—you are likely ready to take the next step and pursue a board position. If you find that you relate to some but not all, then you can now consider areas to work on improving to better your chances of earning a voice at the boardroom table. The key word there is “earning,” as these positions aren’t just given. Those on the board work hard for their place, whether they’re hired from outside the organisation or by internal promotion. Honing your skills and doing more than just talking the talk will get you that much further up the ladder.

Many of us take time during the summer to have some much needed downtime, to regroup, recharge, and come back healthier, happier, and more focused on what we’d like to achieve both personally and professionally during the last leg of 2022.

With increased talks of an impending recession, profit warnings up by 66% as compared to the same period last year and supply chain and cost stresses continuing to bite, naturally there may be more questions than normal about what lies ahead. Leaders will likely need to continuously adapt their thinking in order to navigate a future successful path for both themselves, their teams and their businesses.

Resilience will be a key attribute which differentiates those teams that will thrive in an increasingly  difficult environment. It will come down to their ability to flex and adapt, to make the most of opportunity, and to mitigate risk. Successful teams and their leaders will be able read changes in the market, take prompt action, and make informed decisions to adapt business models. Being able to spot problems quickly, being able to absorb the hit, and still being able to get up and go again will be essential for future success.

If you haven’t had time for reflection, here are some useful questions to dwell on to help you build that resilience and prepare for what may lie ahead.

What are we doing well? What needs improvement?

Typically, leadership teams begin brainstorming their goals for the following year during Q3 and Q4, so now is the perfect time to take stock of your business’s, your team’s, and your own strengths and weaknesses. Be honest and critical so that you can strive for actual measurable improvement and spend the final portion of the year ironing out any flaws. That way, when the time comes to move into the new year, you will be better placed to proceed with agility instead of getting caught up with troubleshooting.

What will a recession mean for businesses?  Are we ready for it? What can we control?

A recession has been looming for a while now, and it’s only a matter of time before it hits. If our friends across the Atlantic offer any indication, this will happen sooner rather than later. According to a recent Goldman Sachs prediction the UK will go into recession by the end of 2022 and will keep contracting in 2023.  It also predicts that the UK economy will contract by 0.6% in 2023.  We have all become well acquainted with disruption—especially over the past two and a half years—so this recession will be the latest in a long string of challenges businesses and executives have faced. But if being blindsided by the pandemic taught us anything, it’s that there is value in scenario planning ahead of time.

Businesses still have time to adapt their strategy to soften the blows a recession might bring. Difficult decisions will be made, and tough conversations will undoubtedly be had. Preparing for the latter in advance can help to ensure they go as smoothly as possible. This blog can offer some advice for navigating these discussions successfully.

What skills will be most valuable for senior executives while finishing out this year?

For executives looking to make things happen for both themselves and their teams, it is important to appreciate a different approach to the prevailing market will be needed. Knowing how to present your leadership value and focusing on strengthening your personal digital brand is increasingly critical in a digital world.  Hopefully as part of your summer reset you were able to assess your goals and set a few actions towards achieving both your teams but also your own personal career development. Our coaches recommend taking a holistic approach to deliver a game changing career move and not just a quick change for the sake of something different.

Keeping a focus on skills is crucial for staying relevant in the marketplace and navigating any difficulties that lie ahead. Based on what we’re seeing now, it’s safe to assume that understanding the technological landscape across your market will continue to be valuable, as will what have traditionally been known as ‘soft skills.’ This includes capabilities such as communication, creativity, and empathy. All of these will likely come into play as we continue to navigate ongoing challenges with talent, face difficult decisions, and rethink our approaches to upcoming disruption.

Developing resilience doesn’t happen overnight. Leaders need to be willing to take time out to reassess and flex as needed. The next few months may be understandably rocky, but taking the time now to plan ahead and evolve your thinking will prove beneficial in the long run. You had a nice reset this summer, but now it’s time to channel that energy into finishing the year on a strong note.

If you’d like our team’s help in building a game changing team, enhancing your leadership capabilities and driving greater impact within your organisation, get in touch with us about our Leadership Development services.

In recent years, many of our personal and professional practices have become technologically aided, from the way we shop, socialise, and learn, to the ways in which we conduct our workday. Customers have developed new sets of digitally driven standards and higher expectations, making it much more difficult and implausible for businesses to continue to progress without the assistance of more advanced tools. As we face challenges from an increasingly disrupted global economy, the adoption of new technologies will be more imperative than ever to help organisations continue to adapt and deliver results for their customers and stakeholders.

Digital transformation is an all-hands-on-deck process, with everyone in the organisation having a role to play. The Chief Technology Officer (CTO) will most often be the one leading the project, and will face many challenges along the way. Here are some of the top skills required to be successful in this executive career, and some areas today’s CTOs should focus their attention for the foreseeable future.

CTO Snapshot

The Chief Technology Officer is the most senior executive in an organisation’s technological function, occupying a seat on its board. They oversee research and development and determine ways in which the organisation might use technology to enhance its products, services, or practices to benefit its customers. This is a highly visible role requiring a combination of both deep technological savvy and strong leadership and communication capabilities.

Historically, the role of the CTO was the most loosely defined board position. With time, organisations have begun to distinguish the responsibilities more between the technology chief and those of the Chief Information Officer (CIO). The main difference between these two executive careers is their focus, with the CIO focusing inwardly on the organisation itself while the CTO looks outward. Therefore, successful CTOs must have a finger firmly on the pulse of their market and the needs of their customers, being both commercially minded and CX focused.

Much like the broader technology industry itself, the UK’s CTO population lacks in gender diversity. Previous reports found that only 15% of FTSE 100 CTOs are female. However, CTOs can expect to be well compensated in the UK, earning a median base salary of £92,179. Total packages including base, bonus, and profit share can range up to £175,000. Those based in London can expect higher earnings with an average salary of £106,963, and those with 10 or more years of experience can expect to earn up to 23% higher than average.

Top CTO Skills

The executive role of the CTO has become increasingly important in recent years given greater Board investments in technology and the rise in digital transformation as well as societal trends towards e-commerce, hybrid and remote working, digital media consumption and more. It is the role of the CTO to understand how these trends will impact the business’s customers, and how to leverage technology to meet these evolving needs. Because of the commercial nature of this position, CTOs require a unique combination of skills to be successful. These include:

• Technological Savvy:  It goes without saying that the head of the technology function should possess a strong understanding of tech from both a technical and practical standpoint. Typically, CTOs possess a strong technical background to begin with, but must also be willing to branch out beyond what they know. In addition to overseeing the company’s current technological setup, the CTO needs to be looking a step—or multiple steps, when possible—ahead at trends to understand where technology is heading and how it may impact the business and its customers.
• Business Development: Innovation is a crucial element for driving an organisation forward. The CTO is tasked with helping to achieve high-level business objectives with the use of technology. This may involve advising on any technical bets, but also may require the CTO to come up with and oversee the development of new products, features, or services that fill gaps in the marketplace and satisfy evolving customer needs. CTOs will be involved in various aspects of the process, which will require close collaboration with other members of the C-suite and throughout the business. They will work closely with product heads or the head of engineering to ensure that all strategy is aligned with the company’s technology goals, and they may also collaborate with the marketing team to ensure all products have the proper technological support.
• Tactful Communication: Oftentimes, it falls on the CTO to get the rest of the C-suite on board with technological initiatives. Generating this buy in requires a tactful and strategic communication style wherein the CTO can provide clear cost benefit analysis and demonstrate business need, usually while having to explain highly technical ideas in a way that non-technical minds can comprehend. But never is it solely the board’s trust that needs to be earned. The CTO must also be able to win over the organisation’s key stakeholders such as its investors or shareholders, its partners, and its people. In terms of the lattermost group, the CTO will not just need to influence those in their own team or department. It will fall on the CTO to get staff in all functions on board with any new initiatives and ensure that these team members understand the role of technology in the business, its implications for their role, and the impacts on the customer. These conversations with staff will be most valuable, as those closest to the customer will have the best insight into what their needs are and what processes could be improved. Ensuring positive and open communication and encouraging innovation and ideas from others will be important in this role to ensure that the best solutions can be reached.
• Customer Centricity: Keeping the customer front of mind during those conversations and when making decisions is critically important for the CTO. Today, so much of the customer journey occurs digitally that the tools and processes involved must be up to a certain standard to meet expectations. But in an increasingly competitive marketplace, meeting those standards is no longer enough. CTOs need to combine their technical knowledge with their understanding of their customers to find solutions that will help further the business’s objectives, create loyalty in a saturated market, and obtain the competitive advantage. That said, CTOs cannot afford to be purely technical or purely commercial. Their ability to leverage both sides of themselves will be crucial for their success.

Top Market Challenges Impacting CTOs

The skills above will be critically important as CTOs attempt to navigate the challenges of the current technological and economic and employment landscape. Some of the top factors that technology chiefs should be aware of are:

• High Stakes Digital Transformation: Digital transformation has been high up on the strategic agenda, but the pandemic and its resulting challenges pushed up the timeline and added additional pressure for businesses to adapt. It often falls on the CTO to spearhead digital transformation within the organisation, and today’s CTOs face higher stakes and tighter timelines than ever before. There is no room for vanity projects or adopting new technologies for the sake of it, so CTOs will need to help to ensure that the intended projects create value for the customer and revenue for the business. CTOs will likely be tasked with selecting the software and hardware that will be implemented in the organisation, managing the phasing out of legacy systems, and drafting new procedures and policies. These choices will need to be made strategically with the best interest of the business and its customers in mind. Businesses will be looking to invest, but budgets may be tighter than expected due to economic difficulties. CTOs may be challenged to make the most of the resources they are allotted and create major impact with minimal cost.
• Talent and Skills Shortages: As the head of the technological function, the CTO needs a strong team behind them and will likely be involved in hiring and training. However, a record number of businesses are doubling down on digital transformation, which has created an exponential demand for tech talent and has made securing and retaining qualified staff more difficult than ever before. Not having the necessary skills on hand limits what a business is able to accomplish and influences how it prioritises, and therefore the high rate of attrition poses major threats to the progress and results the CTO is tasked with delivering. Since the talent crisis does not look to be ending any time soon, CTOs will need to start being strategic about how to do without. This may require adapting their transformation plans or exploring training options to upskill current staff.
• Cybersecurity and Data Privacy: New threats in cybersecurity emerge every day. With individuals more dependent on technology than ever and businesses’ IT systems spread out across locations following the adoption of hybrid work models, CTOs and their teams are now having to be vigilant about cyberattacks that are more frequent and more complex. Staying on top of these threats will require continuous monitoring and improvement of systems, which can be both costly and time consuming. CTOs will need to consider a reasonable approach to tackling any breaches without it having to become their team’s full-time occupation. Alongside that, the shift to digital has endowed businesses with more customer data than they often know what to do with. Not only is it the responsibility of the CTO to find was to use technology to leverage and derive value from that data, but also to keep it safe. Customers have become much more sensitive about the personal information that is gleaned from their activities, and all it takes is one breach to lose all trust. The CTO needs to be customer focused at all times, and therefore it is now a vital part of the job to protect customers’ confidence while shaping their experiences.

Top Priorities

Given these challenges, current and aspiring Chief Technology Officers should focus their attention on these 3 key areas:

• Crafting Customer Experiences in a Crowded Market: Digital has expanded the playing field, meaning businesses are no longer just competing with those in their local area anymore. Customers are spoilt for choice in products, services, applications, platforms, and so on, all thanks to the digital landscape. CTOs will soon be assessed by their ability to deliver engaging experiences that differentiate and build loyalty. Doing so will require you to know your customer as well as you know your technology. Prioritise building solutions that are reliable, efficient, and experience driven.
• Optimising and Prioritising: Strong business acumen is a requisite for the success of a CTO. This skill will be especially crucial as businesses navigate recession, talent shortages, and a disrupted global supply chain. Over the next few years, CTOs will need to find ways to create results for the business despite any issues with resource allocation. This may involve finding ways to optimise technology investments, prioritising projects that will deliver the most value, and making the most of the talent that is available. The ability to adapt and adjust will be what sets great CTOs apart from the rest during this tough economic period.
• Maintaining Future Readiness: No CTO wants to invest in solutions that may be fit for purpose today but cannot flex to serve the business tomorrow. Innovation should be a major focus for all CTOs. This will involve understanding and embracing the emerging technologies such as IoT, AI, and big data that are disrupting our current landscape while keeping an eye on those beginning to boil in the background, like the metaverse and cryptocurrencies. CTOs will need to be able to separate hype and business value to determine which technologies will be right for the business and which are better kept as buzz words. Continuous learning is essential. The rest of the board will be looking to the CTO for guidance, and it is essential to be ready and informed.

The executive career of the CTO is an incredibly important one and will only become more so over the next few years. Success will take innovative thinking, flexibility, continuous learning, technological savvy, and strong customer centricity. It is certainly a challenging time to be in this position, but an incredibly exciting one as well given the impact these senior executives will have in shaping the future.

If you are a current CTO looking to enhance your executive career, or an executive looking to transition into a CTO role, we can help. The Rialto Consultancy offers a range of career strategy services including Executive Outplacement, Executive Career Coaching, and Personal Branding. Get in touch with our team to discuss your options.

It’s no secret that most senior-level roles are secured via the hidden job market, making who you know and who your profile is visible to extremely critical if you are looking to undergo an Executive career transition. Knowing exactly who the right people are and making an impression on them are two of the most critical steps in accessing these roles and are the biggest hurdles most executives face. When done right however they often uncover many more promising and rewarding meetings, discussion and opportunities.

Here are three key activities you should focus on to be more effective when seeking out those unknown or hidden opportunities.

1. Establish a Market-Aligned Value Proposition

You would never go to market with a product that no one wanted to buy. Instead, you would look at trends in your target market, find out what your target consumers’ needs are, come up with a strategy for how to position your product and how to reach them, test and retest to ensure you are putting the best possible product out there, and then you’d go to market. If you would invest all of this time and effort into perfecting and aligning a product that is going to represent your business and bring in value, why would you not think of yourself in the same way when you as a senior executive will need to bring value to whatever organisation you are aiming to join?

Having a value proposition in general is a bare minimum requirement but having the right value proposition and making it unique is another thing entirely. You need to approach this stage critically and do your research. Things move swiftly especially so in today’s digitally driven and continuously disrupted marketplace. The demands that were present in the market when you were last looking for a role have certainly changed since then, even if it was only a short while ago that you last searched. You need to be up to date with what is happening now and what the needs of your industry, desired organisation, or target role are at this point and time and moving forward.

A good starting point is our Career Growth Index, which can help you determine your readiness to take the next step in your career and where you need to invest more time to be market ready . Based on the insights you glean from the Index and your own research into the market, you can then determine how you align with your career objectives. Knowing this information will allow you to better target your search and determine who the ‘right people’ are in terms of your specific goals, what matters to them, and how you need to position yourself and communicate your value during any discussions.

2. Leverage Your Personal Digital Brand

LinkedIn currently has approximately 830 million registered members in more than 200 countries and territories worldwide. With recent stats showing that approximately 50 million people searching for jobs on the site every week, it comes as no surprise that 87% of those looking for talent regularly use the platform. The value of this particular social network should not be overlooked, as a study found that 122 million people received an interview through LinkedIn with 35.5 million having been hired by a person they connected with on the site.

Having a presence online is a basic requirement for today’s senior executive, especially those in transition. But are you using it properly? Are you establishing yourself as a thought leader? Are you expanding your network and making introductions? Are you using it for research and to prepare for any meetings or interviews?

So much of today’s executive job search is conducted digitally, and therefore how you present yourself online and leverage the tools at your disposal can make all the difference in being seen by the right people and ultimately securing a new opportunity. You need to be thinking carefully about the information on your profile, the content you are sharing and interacting with, and the people you are connecting with or messaging as all these factors come into play when looking at career progression. In our coaching programmes, we focus on the digital element of the search very heavily with our clients to help them secure new roles, promotions, and NED opportunities with much success. This has become one of the most valuable focus areas for attracting the right attention, and while it may be time consuming, getting it right really pays off.

3. Build a Strong Network and Start the Conversation

An executive job search needs a compelling value proposition seen by potential employers at scale.  It can be a numbers game. The more of the right people you can get in front of, the more likely your success. Back in 2021, LinkedIn began applying limits to the number of connection requests you can send to 100 per week. Prior to this, you could send hundreds of requests each week and grow your network exponentially in a short amount of time. While the old way was great in theory for building a large network, quantity does not ensure quality.

Building a valuable network takes a lot of time and effort. To begin, you need to find the members of the audiences you have decided to target. This might be recruiters, current executives, influencers in your industry, or other key figures you identified in your research. It is much smarter to invest the time and effort in connecting with these individuals rather than making many connections that may not lead anywhere. As a current senior executive, you probably have a pretty good idea of who the decision makers are in the hiring process and who you likely need to influence. Do not be afraid to send a connection request to these people. Instead of connecting with any and everybody, cast a wide net within your target group. Try to find as many of these decision makers as you possibly can and take a shot at connecting with them. The worst that can happen is that they decline the request, which will add to your learning and enable you to relook at your messaging and improve this for future approaches.

Having the right people in your network is a great way to expose them to your thought leadership content and create some name recognition. But connection should be just the beginning. No one is going to offer you an opportunity simply for connecting with them. You need to warm up that pipeline with conversation and value. It can be as simple as starting by sending a brief ‘thank you for connecting’ message with a short elevator pitch relating to your market research. Either way, do not let the connection go cold through lack of communication.

That said, sending numerous connection requests and engaging those who accept can be time consuming. Many senior executives search for their next opportunity while already employed or while juggling other obligations, and therefore may not have the time to dedicate to this level of activity. If you are in this situation you may want to consider an automation service driven by the latest targeting technologies. Through a trusted technology partner, Rialto provides a skilled and customised service that handles much of the targeting process automatically by finding connections to key audience targets and engaging them. This allows you to focus on nurturing that relationship and drawing mutual value from it. This method typically creates between 45-75 openings within a three-month period for our clients, who have been able to secure some amazing opportunities as a result. This service aimed at lightening the initial load can be of major benefit to busy executives who want to make the most of their networking efforts but may not have the time to commit to the time consuming targeting and market segmentation requirements that will support success.

Finding hidden opportunities and building a mutually valuable network does not happen overnight, but with the right time investment and focus it can be done. If you would like our experts’ support in developing a stronger individual profile and personal brand awareness to support your career progression, explore our career transition services and get in touch with our team.

With ongoing disruption in the marketplace, many businesses and their leadership are facing pressures to continue delivering results amid financial challenges whilst likely having to make hard executive outplacement decisions and handling difficult conversations with their people.

If the businesses that we have widely viewed as recession-proof or too promising to fail are struggling, you would be naïve to think that your own organisation will not face some tough decisions moving forward. The pandemic was the first domino tipped in what is likely to be a series of economic peaks and valleys over the coming years. With that in mind, it is no longer a matter of if tough financial periods will come to pass, but rather a matter of how to properly navigate these situations with your people as they arise. It is likely that leaders will be having difficult conversations more often, and there is real value in learning how to master this type of communication. So, how do you do it? What do you need to consider?

Types of Difficult Conversations

In the current climate, the top challenging conversations that our clients are finding their leaders need most support with are:

• Informing an employee that their performance is not at the right level: Turbulent times are the most inopportune moments for performance to slip, though this may happen as the personal impacts of financial strain and the stress to deliver weigh on your employees. Other times, an employee’s performance might be good, but has the potential to be great. In a time of disruption, you need all team members performing at their very best and as a result, you may have to have some difficult conversations about performance. These conversations may not just involve your junior or mid-level staff. Often, peers or individuals in senior roles may also not be performing at the necessary level as businesses aim to evolve and grow, which requires them to change their style or upskill to keep up. The pressure will certainly be on for senior roles in a position of responsibility in an economic crisis, and there is no room for complacency.
• Informing an employee their role is at risk: Letting an employee know that their role is at risk can induce anxiety for both the person receiving the message and the one delivering it. Honesty is always the best policy when communicating with your people, but you need to decide what level of information to share to avoid causing more harm than good. On one hand, the news may instill necessary pressure to perform at a higher level. On the other, the employee may shut down under the stress. These conversations can go either way and vary by employee, so it’s important to anticipate and plan in advance.
• Confirming to an employee that their role has been made redundant: This is the conversation that no employee or manager wants to have. Letting someone go is one of the most difficult people decisions a leader will have to make, and the situation becomes much more heightened when there are financial stressors at play. Your reasons may be business performance based or financially focused, yet neither will come as much consolation to whoever you must let go. Executive outplacement conversations are the most challenging to master and require the highest levels of empathy and consideration.
• Informing an employee that they aren’t getting a salary increase, bonus or a promotion: Being made redundant is a tough blow to bear but having one’s career progression halted can be just as upsetting. In most organisational structures, hard work and loyalty tend to yield reward in the form of financial compensation, a new role, or both. Not receiving these expected incentives as a form of recognition might feel like a bit of a slight to the employee and can negatively impact morale and individual contributions.

A Checklist for Handling Difficult Conversations

Businesses appoint individuals to positions of leadership to provide their people with trustworthy figures to lean on in times of trouble and to embody organisational purpose. Effective leadership is increasingly difficult to deliver and comes with a lot of responsibility.  A number of leaders don’t receive adequate support to deal with change during turbulent times, and therefore may not feel practically or emotionally ready to deal with these challenges when the moment comes.

So how can leaders prepare themselves for these challenging conversations, and successfully deliver sensitive news?

• Don’t close the gates of communication: It can be tempting to shy away and communicate less frequently and less openly in situations where the leadership team lacks clarity, as the feeling is often to wait until there’s more certainty to share. Avoiding the situation often makes it worse, builds resentment, and can damage the credibility of the leadership team. If anything, your people need to hear from their leaders more frequently during these times, even if it’s just to say that that situation is being addressed and more information will be shared as it is gained. Clear, regular, and transparent team communication are more important than ever, no matter how ambiguous the situation.
• Plan out the conversation in advance: Oftentimes, the hardest part of having a difficult conversation is knowing where to start. Therefore, it is usually helpful to decide on your objectives for the meeting in advance, list the main topics you wish to cover, and indicate how you want to connect them all together. You do not need to script the entire conversation beforehand, but it might be helpful to keep a mental list of a few specific messages that you want to convey. Determine how you are going to open the conversation and rehearse to build your comfort levels.
• Understand the three levels of processing: When planning your discussion, understand that there are potentially three levels of processing all taking place within this singular conversation. The first is the Factual Level, or the basic facts of what’s happening. The next is the Emotional Level, which is how the employee feels about the news being delivered. The final level is the Identity Level. This is often the most complex and tricky level to navigate as it involves what the employee feels the topics of this conversation say about them as a person. Being let go or told that one’s performance is not meeting an expected level can feel very personal. By understanding that these three levels of processing will be happening simultaneously and working to anticipate what points you may need to make at each level will enable you to be much better prepared.
• Be empathetic but remain emotionally steady: While you do need to maintain your professionalism to keep on track during these conversations, it’s normal to have some uneasy or sad feelings about having to deliver tough messages. At the end of the day, we’re all human. You need to acknowledge what you are feeling within yourself, but do not allow these emotions to lead to stress responses, frustration, rumours, or other non-productive behaviour. Team members are always watching and taking their cues from their leaders. While it’s okay to let that vulnerability shine through in the form of empathy and understanding, how you show up in times of crisis matters to your people. As a leader, you’re not required to be unapproachable or unfeeling, but you do need to keep collected. Your people need leaders who seem calm in the face of chaos to provide reassurance and stability. Let the recipient of your bad news know that what they feel is okay and that while you empathise with them, as a leader you have a commitment to remain emotionally steady for the rest of your team. Your ability to remain collected in these tough moments will be of benefit to those who will be looking at you for cues.
• Anticipate the hardest parts: If starting the conversation is the hardest part, then finishing it is a close second place. What will you say to bring the meeting to a close? How will you manage if the person is still upset? You may choose to open the discussion up for questions to give the employee a chance to share their perspective or gain closure. If holding a conversation about performance or a role being at risk, it might be beneficial to end by agreeing some actions. What can the employee do to improve their standing? What outcomes will you be looking for post-meeting, and by when? If letting an employee go, you may choose to acknowledge their hard work and contribution whilst recognising the emotions they’ve expressed. Where internal or external support such as career transition or outplacement services are available, discuss the benefits of this support and next steps. The objective is to end on as positive a note as possible, even if spirits are low. In the best-case scenario, your message will be accepted and the conversation will close with a level of understanding. But it’s also important to prepare for the worst. Emotions may run high, and the employee may react poorly. Anticipate any feelings of anger, shame, anxiety, or sadness and determine how you might react to those emotions. By preparing for the best- and worst-case scenarios, you’ll be ready for anything in between.

Success in a leadership role involves being calm, open, and steady, all while painting a clear vision for the future. The expectation is that you will treat everyone fairly and equitably and hold individuals accountable when they cross a line or aren’t delivering what’s needed for the team to come out on top. This can be difficult to do when economic stressors are weighing on you, the business, and your people.

Difficult decisions and challenging conversations come with the territory of modern leadership, and our current economic conditions will mean having to do so more often. Remember that you are the steady rock for your people in these times, but you are also still human. Check in with yourself, be clear on your objectives and outcomes, and prepare for every possible scenario to approach these situations as successfully as possible.

As we enter the halfway mark of 2022, we reflect on executive job market dynamics that are intensifying the strategic efforts needed for those anticipating or undergoing an executive job search.

At the beginning of the quarter, we saw the end of COVID-19 restrictions and hybrid models starting to become the norm. However, we are now seeing many organisation wavering on their pledges to make hybrid work the norm and calling staff back to the office full time, causing a greater level of uncertainty and misalignment between staff and business priorities and a continuation of the ‘Great Resignation.’

The war in Ukraine, which initially led to unprecedent fuel shortages worldwide, has continued to cause disruption to supply chains. We’ve seen new highs in global inflation, interest rates, and costs of living around the world, leading to economic disruption for both businesses and consumers.

As we enter the summer of 2022, here are factors you need to consider across the executive job market if you are considering a career change or job move.

Job Market Snapshot

The post pandemic economic recovery many had hoped for at the start of the new year hasn’t quite materialised. This is evidenced in the latest edition of the Office for National Statistics (ONS)’s Labour Force Survey (LFS) released on 14 June.

The UK employment rate increased by 0.2 percentage points to 75.6%, while unemployment fell 0.2 points to 3.8%. The number of full-time employees increased to a record high, with the timeliest estimate of payrolled employees reflecting an unprecedented 29.6 million. Data from Bullhorn shows that contractor jobs increased by 34% between May 2021 and May 2022, while permanent roles increased 25% year-on-year. Looking at month-on-month comparisons, permanent roles increased by 16% between April and May 2022 while contract roles were up by 19% during the same period. The simultaneous rise of the employment rate and fall of the unemployment rate is good news, but another record-breaking figure indicates that the UK’s growth prospects will sustain continued damage.

In March to May 2022, the number of UK job vacancies rose to a new record of 1,300,000. For the first time in our recorded history, we have more jobs available than we have people available to fill them, which paints an interesting picture of the current market. The LFS data from May shows that total job-to-job moves increased to a record high of 994,000 during this reporting period, driven by resignations rather than dismissals. In the June LFS, reports of redundancies in the period decreased to a record low of 2.0 per thousand employees. This indicates that we are in a workers’ market, meaning that those who choose to leave their roles will have a decent chance of finding another.

Most of the movement from the Great Resignation is occurring at entry and mid level in most organisations, but that’s not to say that senior executives are not impacted. Every few years, the ONS releases data from their population surveys that give a rough idea of how many UK adults possess specific roles at the time of survey. In 2021, the number of adults aged 16+ acting as Managers, Directors and Senior Officials stood at a total of 3,365,100, accounting for 10.5% of the total UK workforce. In 2020, this figure was 3,657,400 (11.3%), and 3,684,500 pre-pandemic in 2019. It is clear that COVID-19’s challenges had a major impact on the executive market, reducing the roles available as many businesses downsized their teams or collapsed.

Because so many of senior roles are never advertised, it is difficult to pinpoint just how many of these opportunities there are available in the market at any given time. Browsing LinkedIn or an executive job search site might provide insight into what roles are publicly listed but may not be a full representation of what opportunities are out there. When looking to transition career, it would therefore be remiss to underestimate how many roles are secured through word-of-mouth, making it an imperative to ensure you are maintaining a strong network and making yourself visible to the right people.

So, with job vacancies at an all-time high, an unemployment rate below 4%, and fierce competition for workers in the executive job market, where do we go from here? What factors should those looking to expand their teams or undergo an executive job search be most aware of?

Key Trends

The Skills Imperative

Now more than ever, businesses need strong leaders of the future with the right capabilities to navigate them through these more challenging times. In PwC’s Pulse Survey, 77% of executives said hiring and retaining talent is their most critical growth driver in 2022. However, businesses are struggling to recruit the right talent for these critical roles. In West Monroe’s Quarterly Executive Poll for Q2 2022, 74% of respondents reported that executive leadership roles are harder to fill than they were last year. Therefore, executives possessing in-demand skillsets will be at a major competitive advantage in the job market.

Tech skills remain top of the list as organisations double down on digital transformation in order to drive growth in current economic conditions. Many companies will turn to automation, AI and other advanced technologies to navigate this environment with greater agility, mitigate the impacts of talent shortages, and build smarter and more resilient supply chains. Executives who are well equipped to lead or contribute to transformation projects will be of high value to potential employers.

‘Growth’ will be a major keyword throughout the second half of 2022 as economic stagnation takes hold. Executives with experience in new business development, planning, operations, sales management, financial capabilities and new business model creation possess some of the most sought-after specialisations today. When in the process of seeking or interviewing for a new role, be sure you can demonstrate concrete examples of delivering results and driving business forward.

On top of these business-focused capabilities, soft skills remain a major focus in the hybrid working world. High emotional intelligence and effective communication are critical skills needed to work with staff spread out across locations, as are elements such as motivation and accountability. But beyond that, businesses need leaders with strong people skills to help with overall talent retention and attraction. Talent has become business’s most valuable resources, and organisations need senior executives who can effectively empathise, communicate, and inspire. Demonstrating one’s ability to effectively lead, motivate, and deliver results will be of major benefit to any executive looking to take on a leadership role.

Priority-Driven Moves

Businesses cannot afford to lose valuable staff, but the prediction of an incoming recession has reprioritised salary expectations and requirements to new levels. The most recent LFS reflects the largest fall in UK staff’s real wages in nearly two decades, with growth in total pay at just 0.4% and regular pay at negative 2.2% after adjusting for inflation. This is likely to have a major influence on the jobs market, as a recession will impact the moves employers are willing to make and potentially push more executives into transition.

It is clear that employees of all levels will be looking for higher wages in order to offset rising costs of living, but that does not appear to be the only benefit driving moves in the career market. According to Korn Ferry, flexibility, career prospects, belonging, social issues, and purpose are all amongst the priorities driving professionals when exploring a new role. If unwilling to provide these elements, employers will continue to struggle with attracting and retaining their top talent and senior executives may have difficulties finding and securing a new role that satisfies their priorities.

Industry Snapshots

CIPD’s Labour Market Outlook Spring 2022 helps provide insight from employers into where the biggest gaps and opportunities can be found in the marketplace. While there are a record number of vacancies available in the UK market overall, some industries continue to thrive in their recruitment of talent. Net employment intentions are particularly high in areas such as construction (+54), information and communication (+53), hospitality/arts and entertainment (+47) and business services (+47), where employers intend to onboard rather than downsize.

Manufacturing is lower down on CIPD’s list with a net of only +24. However, Make UK’s Manufacturing Outlooks report for Q1 2022 was optimistic for the industry, predicting a 30% growth in employment and investment in the three months of Q2. Vacancies are high in this industry, but talent is hard to come by. While the all-UK vacancy rate grew 65%

between March 2020 and 2022, the manufacturing vacancy rate grew by a staggering 91% in that same period despite the manufacturing industry offering 12% higher wages on average than the wider economy. There are a multitude of factors at play that are making it far more challenging for manufacturers to access labour, such as difficulty sourcing labour from the EU following Brexit, an expensive labour market, changing workforce attitudes towards flexible working, and reduced hours or early retirement. Executives looking to make moves in this sector will likely have a fair share of challenges to overcome to innovate, deliver to customer expectations and realise growth potential.

Our monthly City Financial Services Job Market Indexes (found here) help to shed some light on the situation in the UK’s financial services sector. In Q2 thus far, we have seen increases in overall hiring demand across financial services, rising 3% between March and April and 1% between April and May. The biggest gains have been found in Banking & Markets, Investment Management, and Information Services. Wealth & Private Banking and Fintech both decreased in demand between March and May, with the latter’s decline potentially linked to a wider malaise in tech stocks and the start-Up market though it is too early to tell. Overall, this sector has had less movement than experienced to date, with our overall index up a healthy 70% year on year when compared to May 2021.

That said, even though some sectors are growing, employers across practically all industries have roles available that they are struggling to fill. According to CIPD’s report, 45% employers overall reporting hard-to-fill vacancies. These types of vacancies are most common in healthcare (54%), the voluntary sector (49%), and education (49%). But even those who are looking to grow have hard roles to fill, with 46.9% of employers in construction, 45% in hospitality/arts and entertainment, 45% in business services, and 37% in finance and insurance reporting having hard-to-fill vacancies.

As we learned from the LFS this month, there are simply more jobs in the marketplace than there are workers to fill them. The vacancies deemed ‘hard-to-fill’ are a bit deeper-rooted than a general lack of available staff, caused more by lack of skills, fierce competition for necessary talent, or an unwillingness to provide the types of benefits and work-life elements todays professionals have come to prioritise. Executives seeking to obtain one of these more difficult vacancies should consider what skills and experience they can bring to the table, and whether or not they are willing to be flexible with their ‘must-haves’ at all.

Conclusion

The height of the pandemic was an interesting and challenging period for the jobs market, but the first half of this year has proven that the era immediately post-pandemic will be no less tumultuous. With how unpredictable these initial 6 months of 2022 have been, it is impossible to forecast what shape the rest of the year may take. However, there is no need to put career plans on hold. Executives in transition should continue to take the time to assess their capabilities, strengths, and skills to best position themselves as aligned and relevant to market needs and as sought after leaders of the future.

If you are looking for personalised help to make a successful executive career change, Rialto can help. Alternatively, to gain further insights on areas to focus on to secure your next move, complete our career growth index here.