Leaders are fully aware of the characteristics they want their people to demonstrate in organisations. They want them to deliver results whilst maintaining good relationships, go the ‘extra mile’, to show initiative and take the lead as situations unfold.
Yet many employees don’t see the point in this philosophy. They just see ‘management’ wanting more out of them without giving anything in return. Why should they bother? It’s not my job to do this becomes the belief of the day!
