fbpx

From Buzzword to Ally: AI in HR

From Buzzword to Ally: AI in HR

Filter tag: AI and Digitisation, Leadership Capability, Strategies for Growth

As organisations grapple with the complexities of talent management, employee engagement, and the ever-changing dynamics of the workplace, the adoption of AI emerges not just as an option but as a strategic imperative for HR.  Far from being a threat to traditional HR practices, AI serves as a powerful ally, with opportunities to revolutionise recruitment processes, enhance employee experiences, and provide data-driven insights to inform strategic decision-making HR. 

In the near term the potential to improve productivity through a more streamlined, focused, strategic HR function is around 30%, yet 56% of HR professionals believe it will be at least three years before they will be prioritising AI.    

To hold back in adopting AI now is to hold back on elevating the role of HR to new heights.  Here are five practical uses in which AI comes into play in HR functions: 

1: Recruitment and onboarding 

AI should be embraced in recruitment and onboarding processes for its ability to streamline and enhance the hiring experience. By leveraging AI algorithms to analyse applications, identify top talent, and automate routine tasks, organisations can significantly reduce time-to-hire, improve candidate matching, and ensure a smoother onboarding process, ultimately creating a more personalised experience for candidates and leading to a more efficient and effective workforce. Consider the following:

  • Predictive analytics can help identify trends and patterns both outside and within an organisation and identify skills needed now and in the future by an organisation, department or team.
  • AI can then find potential candidates with those skill sets, even if passive, and tailor individual job offerings based on market and internal data and the individual’s experience and requirements.
  • Generative AI can produce marketing and recruitment materials.
  • “Chatbots” can respond to job advert questions.
  • AI-enabled software can sift through unlimited numbers of applications and produce shortlists based on organisational need, matching behavioural attitudes to company culture as well as qualifications and experience.
  • Digital platforms can create and deliver automated onboarding and training programmes.

 

2: Talent management 

AI can act as a game-changer in talent management, offering insights into employee performance, career development, and succession planning. By harnessing AI algorithms, organisations can optimise talent acquisition, identify skills gaps, and foster a proactive approach to employee development, ensuring a strategic and future-ready workforce.  Consider:

  • Tracking employee sentiment, predict exit risk and inform and advise managers to respond appropriately.
  • Enabling and managing self-service portals allowing access to services, training and information and reducing the workload of HR professionals.
  • Identifying and preparing potential successors for outgoing leaders to ensure a seamless transition.
  • Automating repetitive tasks allowing employees more time for creative and collaborative work, boosting productivity and job satisfaction

 

3: Learning and development 

AI integration in learning and development is essential for personalised, data-driven insights that cater to individual employee needs. By leveraging AI-powered platforms, organisations can deliver targeted training, recommend tailored learning paths and continuously adapt content to keep pace with evolving skills requirements. It can be used to:

  • Audit skills within an organisation and market trends to prepare for future needs.
  • Identify which employees should be upskilled in which sectors and specialities to ensure a smooth, dynamic, responsive workforce.
  • Create personalised training modules which adapt content to the individual and promote a culture of continuous learning.
  • Design training to nurture soft skills such as resilience, leadership and adaptability to prepare for shocks, crises and disruptions.

 

4:. Compliance 

Navigating the intricate landscape of HR compliance has never been more dynamic and AI can streamline these processes, ensuring that nothing falls through the cracks. It can track and manage workflows related to compliance tasks, such as background checks or policy acknowledgments.    Create compliant documents and update them with legal and internal policy changes. Applications can:

  • Detect any real or potential legal or regulation violations and alert appropriate departments in real time.
  • Analyse pay equality and Diversity, Equity, and Inclusion (DEI) issues.
  • Use algorithms to detect current and future risks by recognising anomalies such as insider trading or money laundering, freeing employees from the intensive, time-consuming analysis of vast amounts of data.

 

5: Administration:  

Overall, AI has a huge role to play in reducing administrative tasks by automating scheduling, carrying out data analysis, and report generation, allowing HR teams to optimise time management, make more data-driven decisions, and streamline communication to support change management and leadership initiatives. This can include:

  • Providing automated HR support to staff.
  • Writing and disseminating company announcements.
  • Monitoring sentiment towards proposed and actual changes and creating communications to reflect and assuage concerns and build positivity.
  • Tracking and recording content from meetings and highlighting action points.
  • Generating and disseminating reports.
  • Creating content for employee surveys, distributing, analysing responses and producing insights and action plans.

We encourage all HR teams to embrace the transformative potential of AI, moving it from being seen as a buzzword to a powerful workforce ally.

If you are a HR leader and would like to explore how to be part of the AI lead within your organisation or you are a senior executive and want to know more about how to AI can be used to transform HR into a more strategic, valuable, insight-driven asset, contact Rialto on +44 (0) 20 3746 2960.

share: Facebook Twitter LinkedIn E-mail
NEWS & INSIGHTS
Article
Top 5 Skills for the AI-Enabled Executive Workforce

In the World Economic Forum’s 2023 Future of Jobs report, 49% of those surveyed across industries anticipate AI to be…

Article
What Does the Future of Work Look Like?

If senior executives could have accurately predicted the full scope of the 2008 financial crisis, the coronavirus pandemic, or any…

Article
Shaping the C-Suite’s Relationship with AI

In the words of our Director, Richard Chiumento, “You probably will not lose your job to AI, but you will…

view all News & Insights